Customer service was excellent - Lora and Pat made every effort to ensure I was well informed throughout the repair process. The onsite coordination with the Allstate claims representative and with Enterprise made the experience as easy as it possibly could be. Repairs were conducted efficiently and my vehicle looks great again.
8/12/2016
Ashley L. VERIFIED CUSTOMER
Vehicle Make : Ford
The only thing I didn't like was a grease stain on the inside of my car on the drivers side by the seat belt.
But I did like the texts and phone calls about where my car was at.
8/11/2016
Yvonne S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied
8/9/2016
Courtney F. VERIFIED CUSTOMER
Vehicle Make : Kia
Everybody was so kind and informative at every step of the way. I'll definitely be back. Well, hopefully not, but if I get into another accident I'm totes coming back.
8/6/2016
Sheri B. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was very professional and kind. They treated me very well and took plenty of time to explain all that was going to take place. My Buick looks fantastic. Thank you to the team that worked on my vehicle and assisted me from start to finish.
8/6/2016
Brett P. VERIFIED CUSTOMER
Vehicle Make : Ford
They are the most amazing body shop ever! Unfortunately I have had to see them 3 times in one year. But every single time eBay exceeded my expectations tenfold. The only body shop I will ever use. Hopefully recognition goes to the correct people. It's the
7/30/2016
Cathy A. VERIFIED CUSTOMER
Vehicle Make : Saturn
The receptionist was very knowledgeable and therefore very helpful. And the rep who handled my car was also clearly very experienced and everything happened the way he described. They were both professional and cordial.
7/28/2016
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great friendly helpful service from start to finish and even finished two days early.
7/28/2016
James O. VERIFIED CUSTOMER
Vehicle Make : Kia
There were burn holes in the back seat from welding the new top on. We were at first accused of having "cigarette holes" in the seat. My don and I have never smoked. Now I have to wait another week for seat covers? to cond in.
7/27/2016
Megan M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was very helpful and friendly. The work was well done
7/25/2016
Jaymes B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The mechanic that I spoke and had worked on my car with, Pat, at the St. Paul, MN location was phenomenal. Fantastic communication skills, always keeping me up to date, and great customer service. I would highly recommend. Thank you.
7/23/2016
Timothy K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very helpful staff
7/22/2016
Diane B. VERIFIED CUSTOMER
Vehicle Make : Acura
The car was done very quickly and it looks great.
7/15/2016
Jong Seok. VERIFIED CUSTOMER
Vehicle Make : Nissan
I found that auto window closer is not working properly. I will contact you.
7/13/2016
Harold A. VERIFIED CUSTOMER
Vehicle Make : Toyota
There's a big gap above the bumper on both sides and it doesn't look like it did before the accident. I can pull it apart easily by the wheelwell.
7/12/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Done fast and done very well
7/1/2016
Liesl H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast great work!
6/30/2016
Alejandro C. VERIFIED CUSTOMER
Vehicle Make : Honda
You do a good job and you work fast. You are very professional.
6/30/2016
Frewoine H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything is perfect thank you for the friendly service
6/25/2016
Brian M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was amazing. Not only did Pat call me with daily updates, but my car was ready TWO DAYS EARLY. I was surprised and super happy AND Abra buffed and cleaned my car both outside AND inside.
Ive never seen an auto body shop take such good care ofbtheir customer. Ive had work done in previous cars and never received such care and customer service so nicely.
I will always go to Abra because they have my trust and the care was incredible.