The work was completed in the time discussed and everything looks great!
7/2/2015
Wayne J. VERIFIED CUSTOMER
Vehicle Make : Ford
To the team at Ham Lake's Abra Auto Body and Glass,
Word-of-mouth brought me to your shop. You repaired the car of someone close to me, and his family highly recommended you because of the high quality of your work. Of course, first-hand experience is best, and now I feel comfortable recommending you to anyone needing bodywork on their car.
Your shop fixed the weatherstripping and rear door handle of my 2001 Ford van. You also paint-matched four splash guards for my wife's 2015 Honda Accord. While these jobs weren't major repairs, they were important to me. The quality of the work you guys did comes from skill and craftsmanship--and from taking pride in your work. Money can't buy that, it has to come from within the person doing the work.
My first contact was with Sarah at your front desk. She was pleasant and professional, and she got me in for an estimate the same day I called. When I came in, Mike gave me an estimate. He, too, was pleasant and professional, and I enjoyed working with him.
Assuming Mike didn't do the bodywork, I want to thank the people who did. As I mentioned above, the superb quality of your work speaks to the quality of your character and the pride you take in your everyday work. Well done.
My last comment is about the management team at the Ham Lake shop. A successful business requires good management. Generally speaking, employees treat customers the way management treats them. Yours is a well-run shop.
Thanks everyone,
Wayne J
7/2/2015
Mark M. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks absolutely beautiful! Thank you Abra!!!
7/2/2015
Kathy P. VERIFIED CUSTOMER
Vehicle Make : Ford
Pleasant, knowledgeable, efficient, helpful staff.
I will recommend to both family and friends.
Thank you!
kp
7/1/2015
Darlene S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Super job. On time schedule.mike was very pleasant and his attention to the needs for my car were spot on.
6/30/2015
Susan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication was great, set my expectations great, even when there was a paperwork/claim mixup, the staff were great to work with and got me in/out efficiently. I'd definitely recommend and use them again when needed.
6/29/2015
Tracey A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wonderful and quick service.
6/27/2015
Delores P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks great and was done sooner than I expected. So glad to have my baby back!
6/26/2015
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was ready a day early and Steve was very helpful and professional. Abra did a good job taking care of everything.
6/26/2015
Diana H. VERIFIED CUSTOMER
Vehicle Make : Ford
Personable service, repairs completed in a timely manner,itemized accounting of all work. The car looked clean and shiny . No complaints here
6/24/2015
Lyle A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am 100% satisfied. Abra repaired it quickly, and it looks perfect. Excellent communication during repair from Abra and Mike in particular. Mike Schroer was great to work with. I would highly recommend Abra to anyone needing repairs.
6/20/2015
Christine K. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was told my repair was going to cost 2000 and I brought my vehicle in and they repaired it for 100. So needless to say I am very happy with my service. Thank you
6/20/2015
Jeff W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Appreciate the team work & dedication to making the repairs painfree!
Thank you for the awesome & quick "Jimmy John" service!
6/19/2015
Nick J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looked excellent inside and out
6/18/2015
Steve G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mike did a great job keeping me updated on the progress. The text messages in between are a nice way to make your customers feel that there business is important to you.
When I picked my car up Steve wanted to make sure that if any questions or concerns come up to contact him to make sure I was satisfied.
6/18/2015
Roberta R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good communication throughout - thanks.
6/12/2015
Gordon S. VERIFIED CUSTOMER
Vehicle Make : Jeep
great job
6/7/2015
Diane Bill. VERIFIED CUSTOMER
Vehicle Make : Dodge
Professional Quality and Service beyond Professional.Thanks shout-out to the entire ABRA Ham Lake Team. Thanks so VERY much for making the experience so stress free.
6/5/2015
Constance N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone at Abra is always so welcoming and clearly describes the process of getting the repairs done. Mike was very friendly and helpful. This was my third visit to Abra in the last 2 years and it continues to be a place I would bring my car for body repairs. Thank you especially to the technician who actually did all the hard work. I am sorry I did not get that person's name.
6/5/2015
Jason Z. VERIFIED CUSTOMER
Vehicle Make : GMC
Steve and his team define professionalism. They are willing to do whatever it takes to make sure every experience is a great experience. From the level of service, follow up and quality of work, Steve and his team will have my repeat business whenever necessary. A class act!