I was so disappointed when the deer run into my car!
The professional, organized and very capable group of
friendly people at ABRA had me totally at ease, confident
that the car would be well taken care of. And it was beautifully
repaired. I am very happy! Thank you ever so much.
2/7/2017
Paul C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything looked great, and I really appreciated that they cleaned the inside of the car. Thanks again!
2/2/2017
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Happy they washed car and cleaned inside out. Kept me up to date on the repairs the whole time. Nice work.
2/2/2017
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks great. Thank you everyone.
2/1/2017
Wendell H. VERIFIED CUSTOMER
Vehicle Make : Toyota
All the people I dealt with were helpful and professional.
They got our car back in a very timely manner.
1/27/2017
Justin C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Sorry I hit no on accident you guys did great on my car
1/27/2017
Josh M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks for the good work. Was very happy with how everything went thanks again
1/26/2017
Brandon D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My wife loves the job you guys did!!!!!
1/24/2017
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The person who estimated the job had right and left backwards so when I went it the wrong part was installed. Instead of installing the fender liner on the side that didn't have one, they took off a good liner and replaced it with a new one. I ended up having to go back to have the liner installed on the correct side. No discount was offered due to their error. Just got a car wash, which wasn't offered the first time, so I am guessing this was an "extra". Really disappointed on the quality of service.
1/19/2017
Andrea D. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks for the short questionnaire! Everyone did a super job especially in accommodating my need for a car for the week end. Super job great repairs-- Thanks to all fo being carefu and observant!
1/18/2017
Connie J. VERIFIED CUSTOMER
Vehicle Make : Honda
Apparently a rental car was not ordered when I came to drop off my car but Steve was very accommodating and ordered one right away. I had it within 10 minutes. Thank you. I appreciated your helpfulness. Awesome staff.
1/8/2017
Mark H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This is our second time with Abra, our 2010 Mazda 6 was also repaired here. We were completely satisfied both times. Mike Champion and his team are great.
1/6/2017
Sandra J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Looks like new!
1/2/2017
Joe M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike, who answered the phone the 1st time I called spent about 15 minutes explaining the whole process and what repairs that I'd likely need. He answered all of my questions better than I expected, especially since I hadn't made an appointment.
Steve J completed my estimate. He also explained everything in detail to me. He kept in contact with me the entire time he had the truck and asked for my preference about cutting into the Rhino Lining in my truck bed (he could've just done it and never told me and I would've wondered why the bolts were exposed later).
What a great business you have going there. I have never personally worked with this Abra but I was referred and have seen the work they've done in the past.
Thanks!
12/31/2016
**** Bridget. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work was very well done and your customer service was good too.
12/30/2016
Michael E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, great customer service.
12/30/2016
Phillip H. VERIFIED CUSTOMER
Vehicle Make : Buick
Our car looks show-room new--no trace of the damage!! It was ready just a couple of days after we took it in. Everyone we talked to was pleasant and professional. Our entire experience has been very pleasant.
12/23/2016
Charles B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very pleased with how every thing was explained from the start, it was nice getting up dates on just about a daily bases on how things were going and when addional damage was found.
I have only had the car back a few hours and have not had a chance to see it in sun light, or really look it over good, I am sure all will be well and it will look great.
Again, very happy with my experience with Abra and would recommend them to my friends.
12/23/2016
Jerermy J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team under-promised and over-delivered; great communication and my car was done a day earlier than they told me it would be done. Mike gave me a great walk through of all the work they did. Definitely would recommend ABRA of Ham Lake.