I was told my car was ready and when I arrived to pick it up I found 4 obvious flaws in their work. They were only fixing the rear bumper. They had the car for 7 days and they needed to keep it for another 2.
8/11/2017
Barbara T. VERIFIED CUSTOMER
Vehicle Make : Ford
Work was completed in a timely manner. I was notified of progress daily. Car looks great. Staff was very pleasant.
8/11/2017
Michael O. VERIFIED CUSTOMER
Vehicle Make : GMC
everyone did a great job !
8/8/2017
Richard B. VERIFIED CUSTOMER
Vehicle Make : Dodge
You did a very nice job of repairing my vehicle.
8/7/2017
Ann B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The only suggestion I have is if you are unable to get a vehicle in right away for repairs, offer the customer to keep the vehicle until you are ready. Our truck sat for over a week before it was started. Thankfully I did not have to rent a vehicle but I can only imagine most people do and that would get very expensive as our truck was in for three weeks. Our estimator was fantastic to work with as was the office staff.
8/4/2017
Bruce G. VERIFIED CUSTOMER
Vehicle Make : Ford
They were really friendly and helpful
8/2/2017
Karen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much! My Toyota Rav4 looks brand new. You'd never know there was any hail damage done to it. The paint was matched perfectly. Thank you to Mike S. who was so friendly and explained things thoroughly!! The bonus was having my car cleaned inside and out. Great job!
Karen R
8/1/2017
Ryan G. VERIFIED CUSTOMER
Vehicle Make : Ford
We were very happy with the work that was done on our Explorer!
7/21/2017
David &. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated the way Mike kept me informed of the progress of repairs to my vehicle. He was always informative, helpful and patient. Thank you, Mike!
7/20/2017
Molly B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience working with everyone at the shop but I was not completely satisfied with the text alerts. I liked the intermittent messages telling me my car progress was moving along. However the texts incorrectly alerted me that my completion date had been pushed out. This caused some confusion.
7/16/2017
Steven E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm very happy with the Autobody part, they did a fantastic job. The glass company part b was a nightmare to deal with.
7/13/2017
Patrick W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mike Schroer very good
7/6/2017
Mark D. VERIFIED CUSTOMER
Vehicle Make : Subaru
work on hail damage completed nicely. couple other small spots not so much. didn't like the fact that even with the written insurance paperwork on file that the billing did not fall within those numbers. That will not be a big deal if the insurance company takes care of it without affecting me. If it does affect me I will be sorely disappointed .
Mark
7/1/2017
Harriet S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Keeping us informed was great. Employees were polite. Vehicle was clean when we picked it up. Good.
7/1/2017
Shawn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Still has small dents from hail damage that they said they fixed with dentless repair.
7/1/2017
Jason H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car not back to original condition
6/30/2017
Jon S. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I picked up my 2016 Nissan Rogue after the hail damage was fixed it was raining and did not notice all the little scratches in my windshield. I noticed them when I had left work the same day and the sun had come out.
6/29/2017
Anthony G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication, quick turn around
6/29/2017
Jason A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very awesome job I can't believe all the hail damage came out it looks brand new again, and done very fast, I would highly recommend this shop
Thanks again
6/24/2017
Dustin R. VERIFIED CUSTOMER
Vehicle Make : Acura
The first place I thought of was ABRA and only the Ham Lake location. Clean location, convenient to my house and most importantly, great service. In those rare and unfortunate moments, Ham Lake ABRA is my place!