Abra Auto Body Repair of America - Apple Valley

Terry was great to work with!

Took longer to repair than the initial time estimate.

Too early to tell. It has been less than 24 hours. Also the colors don't quite match.

Initially, I thought things were going great. I called to schedule a time to drop off my vehicle and the operator worked with me to find a way to get my vehicle in faster by having it towed to another location. However, when I arrived at the Burnsville, MN location at the time of my appointment...the receptionist said she had no record of my appointment. When I tried to explain that it was supposed to be towed somewhere else (the operator told me Forest Lake and apparently it was Brooklyn Park) she told me she couldn't help me and I would have to schedule a new appointment. Since my car was "driveable" the earliest she could get me in was a MONTH later! I felt like she did the bare minimum to help me out or to take any responsibility for the situation. I made the new appointment. A few hours later I received a call from the corporate office to inform me that I missed my appointment earlier that day...at this point I'm obviously frustrated. Luckily for me, the woman from the corporate office was really nice and was able to find a place for my vehicle the following week. At that appointment everything went fine and my vehicle looks great. The woman from corporate mentioned that there was not a way for the receptionist at the Burnsville office to "see" my appointment. I suggest sending a confirmation email with an appointment number so that these situations don't arise in the future.

From start to finish just a great experience. Great customer service.

Very happy. I will bring in another vehicle soon.

The Apple Valley shop was very efficient and fast and did a great job on my car. I had an excellent experience and will recommend ABRA to others.

I was very happy with the attention that Nate gave to me and to the repair of my Camry. He was always available to answer questions and to keep me informed as to the progress as it went along. Also, I feel that the high quality of the repair process at this Abra is the best out there. Thank you!

Well none.

Friendly, helpful and went out of their way to keep me informed. The work was done in a timely manner and I appreciated that it never felt like they rushed through it just to get the job done. Great work!

Your team made it easy to drop off/pick up and I can always count on quality work

Your team was amazing! I was given updates and always knew what was going on with my van. I am very happy with ABRA and will nevet go anywhere else to have my vehicle fixed.

I have never needed to have bodywork done on a car due to an accident. ABRA got me in quickly and finished the job in less than a week. A appreciated the text updates to keep me posted of the status.

You guys are great! Nate thank u so very much for doing a great job at keeping me informed on my vehicle. I so appreciate it the work that,was done it was alot but it was an awesome job thank u for everything

Job was done in a timely manner.

Your communication was excellent. Keeping me posted on the progress thoughout. Truck looks great Thanks to all

You cleaned the car so nice, it looks like new????

The Escape looks great. Alan

I brought my 2008 Lexus GS 350 and I was very satisfied the service was excellent and they took care my baby abra is the best i tell all my freinds abt it forget the rest abra is the best especially the one in apple valley they know how take care of there customer

Great body and work including the cleaning of my hyundai