I was kept up and well informed on the status of my vehicle
It was a job well done
8/5/2016
Dane H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would definitely go to this Abra anytime I need any work done and would recommend to others. They exceeded my expectations with communication and the extra care taken with the vehicle.
8/3/2016
Hang L. VERIFIED CUSTOMER
Vehicle Make : Subaru
very efficient and good service !
7/28/2016
Richard Z. VERIFIED CUSTOMER
Vehicle Make : GMC
I loved the daily phone calls. It made me feel like I was important and not just a job to be done.
7/27/2016
Gayle J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The quality of the work done and the excellent customer service far exceeded my expectations. Great job and loved being kept up to the minute on the status of the work. Will highly recommend ABRA to everyone!! Thanks so much for a smooth process. Done earlier than I expected saving me money on my rental car. Can't say enough about how seamless the whole process was.
7/27/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Did a fantastic job, and great communication throughout the process.
7/24/2016
Donald J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They got it done in a very quick manner and I think they went over and above cleaning the inside out thank you
7/21/2016
Janet A. VERIFIED CUSTOMER
Vehicle Make : Jeep
great job - especially communication
Whitney rocks
7/17/2016
Joanne E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Loved my clean, fixed car! All the staff were very friendly as well! Would recommend them to others!
7/16/2016
Lacey D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The only problem I had with the whole experience is that you don't open until 8am. I had to show up late for work two days this week. Everything else was great.
7/16/2016
Joshua M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everybody was professional, kind, courteous, and fast. Everybody was very easy to work with.
7/15/2016
Gary N. VERIFIED CUSTOMER
Vehicle Make : Acura
The car looked exceptional, inside and out. Test drive was quiet. You met the schedule you promised. Well done. GN
7/9/2016
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional and courteous service. Very pleased with our repairs.
7/9/2016
Cheryl S. VERIFIED CUSTOMER
Vehicle Make : Ford
I had expressed a concern about the hatch being off. I was told they would check it out and it was figured into the estimate for repairs. When I came to pick it up it was still off so a guy came out to look at it and he said he could adjust the latch which would of meant taking things apart and I didn't want to wait as it was already close to 6pm. He was very nice and said he wanted to make me happy. I just feel it should of been looked at closer when it was in the shop.
6/30/2016
Nancy &. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks amazing! Thanks for bringing customer service back! Job well done team!
6/29/2016
Julie S. VERIFIED CUSTOMER
Vehicle Make : Buick
car was like new and clean
6/28/2016
Michelle L. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great, and the service far and away exceeded my expectations!
6/23/2016
David &. VERIFIED CUSTOMER
Vehicle Make : Toyota
I sent a text earlier that yours is the most attentive, friendly, competent business imaginable. You under promise and over deliver your services. I was also pleasantly surprised that not only were the repairs beyond my expectations but well ahead of schedule as well. Your staff individually takes responsibility for their position as if the customers satisfaction is on their shoulders alone. Your practice of keeping the customer informed is reassuring as there is no question as to the status of repair. Once completed, you take more time in delivering the finished product than the dealership ever did when purchased. I had the pleasure of seeing familiar faces from a repair performed 5 years earlier and felt comfortable knowing the process was in competent hands especially that of Kristy and John. Trish was pleasant and helpful at the front desk, and Mike took receipt of my car and pointed out particulars on my car not noticed by me Your outstanding service almost makes you glad to have a mishap as you know your car will be returned in better condition than it was before. Thank you !! Dave Plasch
6/23/2016
Michelle L. VERIFIED CUSTOMER
Vehicle Make : Honda
The service at Abra was far and away the best body shop service I've ever experienced. Thank you, Abra team, for making me feel valued and all the hard work you did to serve me and my family. Well done!