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Real Reviews from VERIFIED CUSTOMERS
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The repairs to my car were fantastic. The Abra team was fantastic. The only room for improvement is the text alerts. I love the convenience of text alerts but they weren’t timely. My big question at drop off was length of time for the repair. I got one text on Thursday (day of drop off) saying car repair was in progress then nothing so I had to call Monday. After my call I got a text saying repairs were nearing completion and then at 9:45 at night, AFTER I’d already picked up the car, I was informed the car was ready for pick up. I wish the text alert system could be more timely and accurate as it really is a great idea.
1/8/2019
Cristina C. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a very positive experience with Abra. Dan was very helpful, updated me constantly, and went above and beyond to have my car in excellent shape. I greatly appreciate how he took the time to explain everything to me and did some extra touches on my car. I was also traveling and Dan was very flexible with his schedule, and even came in early to meet me on a Saturday morning so I could pick up my car. I will certainly recommend Abra moving forward and return for car repair if needed! Thank you.
1/6/2019
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Work was very prompt,even with a large number of other repairs pending. Tank you!
1/5/2019
Patrick L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Good service. Kept me up to date on how the services were going on my var
1/2/2019
Nadav Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
Abra was able to fix my car more quickly than expected. So far everything seems to be fine.
1/2/2019
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
My Customer Service Representative - Jackie was excellent in communicating and keeping me informed about the progress of the repair even thru the holiday time. This was a very positive experience and an example to other business' of great customer service. Thank you. Jim Magrew
1/1/2019
Samantha B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication was stellar and the customer service was great!
12/29/2018
Arlen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was helpful, especially Jackie. She made sure I knew the status of my repairs and answered all my questions.
12/29/2018
Peggy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike (MRM) was really great; excellent attentive service from him during a stressful experience...REALLY appreciated that. I also lost a pair of readers (glasses) when checking in and the team called late in the day and had found them...really nice effort. Thank you!
12/23/2018
Gary W. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was regularly updated with the work. Done very quickly.
12/23/2018
Chad F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great craft, and professional service. Thanks!
12/22/2018
Beatriz R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service!
12/22/2018
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Just be honest with your estimates and what really should be billed out. A piece of plastic that is missing from a bumper does not necessitate an over 2500 dollar repair. While maybe not a large amount from Abra’s perspective, that has made a huge financial impact on me, and will be a burden for awhile. Just try your best to be honest and reasonable. I understand it’s a business, just please try to focus on the people, and understand how a few unnecessary adjustments here and there that are not necessary can translate to devastating financial costs for those using your service.
12/22/2018
**** V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fred Anderson was very helpful at Abra in regards to the repairs completed. I would recommend Fred and the entire staff at Abra. Thank you, Tom Volding
12/21/2018
Becky S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was great. Repairs look wonderful.
12/21/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Toyota
i’m a repeat customer, everyone at abra is fantastic! car looks like brand new too!
12/21/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Kept me well informed of my car status.
12/20/2018
Chris B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great personal service.
12/17/2018
Craig G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great work on my car. Fred kept me well informed throughout the repair process.
12/15/2018
Donald S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Super nice and they did a great job
12/14/2018