Everything was great with the repairs but when I got my car back the horn was not working. This is a serious safety hazard and should've been checked before returning the car to me. I have to take time out of my day to bring it back in to get the horn taken care of. Not the end of the world but it is an annoyance.
1/9/2015
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Jeep
That's for the great work that you do. That's why I keep coming back.
1/9/2015
Cristina S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repaired my Chevy Impala quickly but yet not sloppy. The manager of the store personally called me when the car was ready, that is great customer service.
1/9/2015
Jeanne B. VERIFIED CUSTOMER
Vehicle Make : Fiat
The costomer service and the actual work done on my car were fantastic. I did find the price however to be unbelievable.
1/1/2015
Laura L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Josh was really great. He answered all my questions, kept me informed, and generally made me comfortable with the process.
12/31/2014
Christine H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent!
12/24/2014
Bethany L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My experience was amazing - my car was finished **** day ahead of schedule and looked great. Abra kept me informed at every step of the process. Josh was so friendly and was informed about my vehicle - I did not feel like just another number!
12/17/2014
Jane G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service was fantastic. The whole process was practically painless and took much less of my time than I expected. I will highly recommend this process with the multiple Abra locations and their partnering with rental companies.
12/13/2014
Jamie M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Love this place. Josh kept me in the loop calling and letting me know what to expect. He is so nice! Lovr the texts updating me as well. Great job!
12/11/2014
Kathy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly and helpful. Kept me up to date on the repairs and got it back to me ahead of schedule.
12/9/2014
Leah O. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and communication was excellent and timely.
As a female I have been to other repair shops and have been treated like I do not know anything and at Abra I was treated with such respect and not like I was an idiot which meant a lot. Thank you. I will recommend and return because of the respect I received. The work was also great.
12/7/2014
John S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Josh was simply fantastic to work with. Great experience.
12/7/2014
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Josh with Abra in St Louis Park did a great job with keeping me updated on my car. Customer service like this is a rarity these days!! Thank You Josh!
12/6/2014
Angie H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I'm so happy I found a place where I can leave my car in the hands of people who are honest, courteous and who take the time to explain everything to me. I've had 3 repairs at abra and each time I have felt that the frustration and inconvenience of a car repair isn't so bad when you have the right people take care of it for you. Thank you so much!
11/27/2014
Tom W. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent job and customer service, as long as we take care of the warning lights that were triggered by the body work. I'll be back Monday to have those taken care of. Otherwise a great overall experience.
11/22/2014
Ryan F. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The service was fantastic! I'll definitely recommend it to other people!
11/21/2014
Linh W. VERIFIED CUSTOMER
Vehicle Make : Toyota
great prompt service; front bumper looks like new; and thanks for the extra car wash and vacuuming the inside; job well done!
11/20/2014
Carla C. VERIFIED CUSTOMER
Vehicle Make : Buick
Very efficient and courteous. I especially appreciated the updates, communications and immediate responses to questions.
11/19/2014
Jeffrey A. VERIFIED CUSTOMER
Vehicle Make : Ford
Josh did an excellent job keeping me informed throughout the entire process. His thoroughness and detail was very much appreciated. And his communication skills are outstanding. I will definitely recommend this shop to others.