Everyone was super helpful and the work was completed as specified ahead of the projected date. The office staff, the repair specialist, all were kind and considerate. I am new to the Charlotte area and a recent widow, never had to deal with auto repairs and the staff made this experience stress free. Thank you!
5/16/2024
Jeremie M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank for yo time good job
4/30/2024
Kaye F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great communication. Repairs completed ahead of schedule. Excellent customer service.
3/23/2024
Lydia S. VERIFIED CUSTOMER
Vehicle Make : BMW
My repair was a very smooth and easy process.
3/8/2024
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The employees were extremely pleasant and cooperative. My visit was a pleasure.
2/26/2024
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Sherri was great to work with, and I appreciated the text updates on the status of my car.
2/25/2024
Chad B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The Car looked like it never was damaged . Great repair work
Not sure if you washed and waxed the car but it looked like you had
If you did, Great touch to have car picked up looking as great as it did
Thank you note in car was a special touch that really makes a person know you fully care about the service you provide to cars that do business with your company.
The end follow through was recognized and appreciated.
Great job for all involved.
2/21/2024
Kay P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Williams C TEAM did a high quality,detailed, and very professional job in my car! Unfortunately this is the second time I had to fix my car in the same spot however Williams C Team make my car look like new! Williams C team has exceptional customer service (Front desk receptionist Marie is awesome & special thanks to Sherri) that made all the process easy to go by!I'm a happy customer and 100% satisfied with my recent repair experience with the outstanding team of Williams collision. Thank you
Kay
2/9/2024
Marilynn G. VERIFIED CUSTOMER
Vehicle Make : BMW
The staff was very accommodating with my schedule and friendly. I will always recommend this place for car repairs.
1/30/2024
Jessica F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and the scratches are completely gone. The communication regarding my vehicle was great and kept me up to date.
12/6/2023
Melvin P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great team there. The paint looked better than the factory paint. It was a perfect match and the color on this vehicle is very hard to match.
Everyone there is GREAT!!!!!
12/3/2023
Ralph M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Sherri did a great job working with the insurance company to get the authorization to completely fix my car to the best possible condition. The shop then made everything look and work like new.
Thank you
11/8/2023
Gaetan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Love the work!
10/20/2023
Veronica A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional team ,great service
9/24/2023
Coreg M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mike and the entire crew were very friendly and keep me informed on the progress of my car repair.The Forrester looks to be back to it's brand new status. I did have a small hick-up in picking up my car. It appears a rear light appears to have been left on over the weekend that drained the battery. The car would not open or start and needed to jumped and tested, which lead to installing a new battery. While it delayed me a bit I was happy Mike Melton took it to the service department to ensure the problem was resolved. However, that night I noticed the rear light was still on in the back of car. I had to use the key to enter and start the car to avoid another battery drain. But overall I'm very pleased with the entire dealership in handling my repair/claim.
Thank you!
9/21/2023
****R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work. Ready early. No surprises.
9/1/2023
Emily D. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am super grateful to Mike and the whole team - they all made this process seamless and helped me feel confident. This was my first vehicle accident so I was a little unsure/nervous of the process, but the team there was very reassuring and I would highly recommend Folger to anyone needing repairs.
8/23/2023
Kenneth A. VERIFIED CUSTOMER
Vehicle Make : Subaru
great
6/4/2023
Lori H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service! They kept in touch with me each step of the way and did a very thorough and professional job.
5/20/2023
Judith M. VERIFIED CUSTOMER
Vehicle Make : Subaru
My experience with your Collision center was all positive. Your front desk staff was polite, knowledgeable, and totally efficient in guiding me through the process. I'm very pleased.