Bill Kline intake rep was very nice to give me the estimate initially since I wanted someone else to give me estimate to compare and work with me. I decided to go with Team because of Bill's willingness to work with me and keeping me upto date with progress. Then Bill went on vacation and Jackie took it over. Just picked up vehicle on 12/27/17 as promised and she was very glade to explain the repairs. Thank you Bill and Jackie.
12/28/2017
William A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was done with fine detail and care. I would recommend your collision center to everyone.
12/23/2017
Do Hyun. VERIFIED CUSTOMER
Vehicle Make : BMW
At first, I was informed that the repair service will only take 3 days, but it ended up taking 3 weeks. After I turned in my car to the collision center, they could not provide me a definitive date of completion and I had to ask for update everyday. It costed me a lot of inconveniences over a long period of time for such minor damages and high cost of rental car.
12/21/2017
Harriette B. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience with the collision department there at Team Toyota was excellent! My service specialist was Bill Kline. He handled my claim with the ultimate amount of professionalism. He kept me informed with the progress. He was always pleasant and informative. The entire experience was a job well done. I will definitely consider Team Toyota for my service needs in the future.
Harriette B
12/19/2017
Karen C. VERIFIED CUSTOMER
Vehicle Make : Ford
Repaired on date provided. Thanks
12/14/2017
Wenzheng J. VERIFIED CUSTOMER
Vehicle Make : Honda
great job
12/13/2017
Penny Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done. Updates daily were much appreciated and car came back looking brand new and had been washed. Awesome job to everyone involved! Thanks!
12/12/2017
Deepak G. VERIFIED CUSTOMER
Vehicle Make : Acura
Before car was brought for delivery, someone failed to notice that fender and number were not alligned at all. Totally wasted my time on my day off.
12/9/2017
Robert D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car interior was very clean and nice to get into when I picked it up.
12/9/2017
Kevin A. VERIFIED CUSTOMER
Vehicle Make : Toyota
We appreciated the daily update calls to keep us abreast of work schedule and progress. Thank you!
12/9/2017
Stephen O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done. Excellent customer service. Bill Klein answered all questions and addressed all our concerns.
12/8/2017
Raymond T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs looked great, and they completed quicker than I thought they would be.
12/4/2017
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Nissan
All staff was great
Love humor and they are so nice
12/2/2017
Dori T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I can't give any feedback because I don't have my car back yet. I received an email that said that the car was picked up but I never received a phone call confirming that it was done
12/2/2017
Paul J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just got the car today, everything seems great. The peopla are very informative and always had time to talk to me and tell me what was going on. As I expected there was some problem obtaining some parts because the car was a 2018 model.
12/2/2017
Flora R. VERIFIED CUSTOMER
Vehicle Make : Honda
I knew, on a daily basis what was going on with the repairs and the approximate date my car would be done. I was treated with respect, information that was pertinent to my car. All information was concise and timely and I appreciate your whole business. Thank you for your help and Merry Christmas to all
Flora R
12/1/2017
Flore A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for a professional job !
11/22/2017
Rita . VERIFIED CUSTOMER
Vehicle Make : Toyota
The collision team was great and professional highly recommend them
11/22/2017
Joyce T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The personal phone calls explaining the progress was awesome
The work was incredible and the car was done on time????????
The staff was friendly helpful respectful and professional.
I would highly recommend Team Toyota to all my friends and family
Joyce T