The service extremely exceptional
The repair took too long
5/4/2018
Shirline L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional, appreciated that each day I were kept informed on the repairs.
Thank you
5/3/2018
Howard P. VERIFIED CUSTOMER
Vehicle Make : Toyota
From start to finish the process exceeded our expectations. The entire stFf is very professional and shows concern in getting the work done.
4/27/2018
James T. VERIFIED CUSTOMER
Vehicle Make : Toyota
You moved up the completion date by three days for us to help us resolve a logistics/vacation problem. Thank you all.
4/20/2018
Louis D. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire Team Toyota team has always treated me as well as anyone could ever hope to be treated from the body shop to the service department. It can sometimes be daunting dealing with a dealership, I know I worked for a dealer over thirty years, Team Toyota is an exceptional place and will continue to use this place for all automotive services available.
4/13/2018
Claire L. VERIFIED CUSTOMER
Vehicle Make : Honda
Not enough friendly communication especially as it related to a completion time. Luckily I finally connected with Jackie this morning who was extremely helpful. Prior to this the experience was mostly frustrating.
4/12/2018
Francisco D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The communication was absolutely amazing. They kept me updated every step of the way. Even after I got my car the first time and found there was a fuse out, they owned up to the mistake and got it fixed next business day. Will definitely be back for business. Also, thank you for assisting with with enterprise rental. They were trying to charge me extra for a “dent” on the car that happened after I left Toyota. You guys are definitely what A++ customer service should be!
4/11/2018
Howard P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exceeded expectations!
4/11/2018
Raymond N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely pleased with the condition that my vehicle was returned to me. It was like new! Thank you.
4/10/2018
Jonathan N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the phone calls regarding the repair updates. The car was completed based on the initial estimate. Great job. Thanks.
3/31/2018
Karen K. VERIFIED CUSTOMER
Vehicle Make : Honda
Was very pleased with customer service and communication.
3/29/2018
Steven D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the speedy repair and to Bill Kline for handling my claim everything went smoothly and calls were either answered right away or returned promptly even shared some jokes on the phone
3/23/2018
Luis R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The color matching is not what I expected. the back bumper looks a lot different from the rest of the car especially the area where was painted. When you compare the one side that was repaired rest of the side that was not repaired the back bumper like completely off on the side that it was repaired. Also after bringing it home I'm parking it in my garage I realize that the emergency brakes was not working. My car just kept going backwards and I almost hit my garage door. This is not a problem before it was repaired even after the accident.
3/21/2018
Douglas M. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are very happy with Team Toyota we bought several cars and have been a customer for over 30 years, We bought several cars from you and bring in our cars in for service.
3/21/2018
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They worked with me because I had already had a schedule vacation to Florida so they let me keep the car there until I got home thanks.
3/21/2018
Ann B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Team Ar
3/17/2018
Roshan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quality of all my repairs are excellent. Just got my key reprogrammed too this week. Car is doing great, thank you Team!
3/16/2018
Christine F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
After nearly 2 weeks in the repair shop, I picked up the car and the inside drivers front door panel was not installed properly and the window seal was buckled. Also extreme dust from sanding the door was all over the inside of the car and inside the A/C vents. I called back and was told that I could come back to get the door fixed and that they would detail the inside of the car. I dropped the car off and when I picked it up, the inside door panel was repaired along with the seal but the outside of the car was washed and the same dust was left in the interior. I cleaned the car myself when I returned home as the manager that I was dealing with was not there when I picked the car up.
3/8/2018
Wai-hoi Y. VERIFIED CUSTOMER
Vehicle Make : Acura
Except the front bumper just partial repair and expert explained from insurance cover which I understand the issue.
3/1/2018
Dawn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept me updated through out the whole process and my car is perfect!