I will need to call back today about missing parts on my car.
2/22/2018
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Seamless service! Beautiful work!
2/20/2018
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was extremely helpful. Made the best of a bad experience. I would definitely recommend your shop to others.
2/20/2018
Sabrina G. VERIFIED CUSTOMER
Vehicle Make : Mazda
This is the third time I’ve had body work done at Zamora’s and I’ve always been pleased with the work. The staff is always professional and pleasant to work with.
2/18/2018
Robin H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car looks beautiful. Great job. Very good customer service. It's nice having Enterprise car rental right there. I'd highly recommend Zamora's Auto Body.
2/17/2018
Ryan D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Service was excellent. The individuals at the front desk were a pleasure to work with. The only complaint that I have is that my car was a half hour late. I was told to pick it up at 430 bit it was not ready until 5. Other than that every thing was great and i will recomend Zamora's to my friends.
2/17/2018
Gary M. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the texts updating my service and the finish as promised.
2/15/2018
Angela H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you guys for taking care of my car!
2/13/2018
Kristal H. VERIFIED CUSTOMER
Vehicle Make : Mercury
Excellent work! Your team went above and beyond!
2/11/2018
Pamela H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great company
2/10/2018
Susan C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Best service I ever had
2/8/2018
William H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service as always!
2/8/2018
Lawrence O. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you to everyone for a great job !
The Orth Family
2/7/2018
Allison Q. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service
2/4/2018
James D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank You for a beautiful job.
2/3/2018
Phillip K. VERIFIED CUSTOMER
Vehicle Make : Honda
It is a very smoothly run operation which is customer focused.
2/3/2018
Ingrid A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Appreciated always being kept up to date on the status of my vehicle.
2/2/2018
Kirk E. VERIFIED CUSTOMER
Vehicle Make : Buick
Thanks for the great paint work and body fix - I’m
Glad that I know where to go now - hopefully won’t need any more body work , but Zamora’s is my only choice in repairs and paint - thanks for the quick turnaround guys
Kirk E
2/2/2018
Heidi M. VERIFIED CUSTOMER
Vehicle Make : Honda
The damage to my car was pretty clear and Herberth had circled the entire side where the scratches were for repair. The day of pickup I was given the paperwork and they key. No one showed me to the car to explain what was done. I immediately saw that 4 of the main scratches, which had been circled for repair had not been removed. We ended up leaving the car and it took 5 more days for the body work to be completed. Once we left Zamoras the car was not driving the way it usually does. I dropped th car off on our way home from Zamoras to our mechanic. My daughter noticed that the door handle on the interior right side sliding passenger door was broken. I have not had a chance to see it because the car is still at the shop. My son and husband confirmed it was broken. It was not broken on the day we came to originally pick up. In fact, Herbeth used that handle to open the door and look at the window that had somehow been cracked in the inside. My kids insist that the cracks were not there before we brought the car in. I can not be sure of that because I don’t often go in the back of my car. However the door handle was definitely in proper working condition. I assume the handle was broken during the painting, not sure if they had to remove the door for painting or not. I plan to address this once we pick the car up from the shop and I am able to get a better look at the handle.
Other then the above issues and clear miscommunication with Herberth, I was very pleased with the front desk staff, the efficiency of the car rental and quick transactions I had at the desk.