Great customer service. Very professional and provided frequent updates on my car repair stairs. Excellent work! Very satisfied!
6/27/2018
Ann B. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely superb in every way! Knowledgeable courteous staff,
expitituous processing, easy auto-rental facility right next door, attentive body shop entry associate, pleasant front desk staff, topped off with top-drawer craftsmanship on the bodywork and repairs. Every business in the area should study the “Zamora Model” of how a business should be run! It’s no surprise that they not only have endured for decades, but have prevailed and sustained as a primary example of what makes the U.S. a great coutry to run a values-based business in. Expectations exceeded at every level.
6/26/2018
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service and a wonderful repair.
6/25/2018
Sherry K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job great service really appreciated the super customer service thank you
6/22/2018
Gary M. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated all the updates via text and the call to let me know when car was finished....
6/22/2018
Mikea H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Job!!! Looks like nothing ever happened!!!
6/22/2018
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Acura
From start to finish everyone I spoke to or dealt with was friendly and professional. The car looks great and was even done ahead of schedule. Thank you!
6/20/2018
Bruce C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
6/20/2018
Geoffrey T. VERIFIED CUSTOMER
Vehicle Make : Honda
Solid
6/19/2018
Amy M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service. Good communication. Easy process.
6/19/2018
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication by the entire team. Quick service and quality work.
Thank you!
6/16/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Zamora’s was completely amazing from start to finish. We had our bumper replaced and they took care of everything. From the moment we walked in they make you feel like you’ve known them forever. They explained every step of the repair process. They also kept us up to date on the progress of the repairs. Super pleased with their customer service and entire business. Thank you!
6/16/2018
Paul L. VERIFIED CUSTOMER
Vehicle Make : Toyota
N/A
6/15/2018
David F. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome experience. A+++
6/15/2018
Lauren G. VERIFIED CUSTOMER
Vehicle Make : Honda
As I sent via email earlier: have to tell you what a great experience this has been. I worked as an insurance agent for 12 years just out of school before changing careers, and this has been such a seamless process, far superior to the companies I previously worked for (ssshhhhh!!! ????). From the drop off, the amazing loaner car, updates, always being able to get in contact with you guys, to pick up... I felt like the red carpet was rolled out for me. I rarely have my expectations exceeded, I am happy enough with just having them met but quite honestly this has been the best service I've ever received for anything. Thank you from the bottom of my heart. This has been a hectic week otherwise so having been so well cared for makes me smile! I'm going to tell everyone!
6/15/2018
Andy G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Easy to get everything done!
6/15/2018
Jill A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you.
6/14/2018
Shawn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice and helpful. No complaints with any customer service. I had a very large repair so I know there will be some things that I will find. I found a few issues with the paint, some small issues with the head liner but the thing that really disappoints me is my blind spot monitoring system doesn’t work. All they had to do was push the button to turn it on and it beeps at you with an error. My car was in the shop for nearly a month so I expect most things to be caught especially something like that. There should be a check list of items like parking sensors, blind spot monitoring systems and other key items that drivers rely on.
6/14/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was a terrible experience for me to be without my car. I was was kept updated on a daily basis thru texting. Oscar did an excellent job when I dropped it off and when I picked it up. He truly tries to do his best for his customers. Had some specks left on my car and he took it back and corrected the small problem.
Edson did an outstanding job. The damaged area looks brand new. He went the extra mile tightening a bracket on my passenger door, that made me very happy.
Ladies at front desk also were very attentive and nice!!
I was well satisfied at Zamoras. Keep up the good work !!!
Chris was quite nice also !!
Please make sure these three individuals read these comments and are thanked by Mgnt for a job well done.