Certified Collision Repair

Loved the staff!

Fantastic work, excellent customer service and superb communications

Took much longer than expected for a bumper kept being told it would be done on this day only to have the completion date pushed up again, so that was more than frustrating however my vehicle was fixed completely and looks good.

I was given a day that my car would be repaired and a day that my car would be completed for pick up. I made arrangements to have my car their when I was told it would be worked on and received a text saying my car had been received.i made arrangements to get rides to get my vehicle given i live an hour away. I was not contacted to say my car wouldn't be ready as I was told it would be so I called to see when I could pick up my vehicle and was told they didn't even work on it the day I was told it would be worked on.not only did It inconvenience me but it also impacted other people that were trying to help me with a ride.then after I picked up the vehicle and day after I was told it would be ready, I was receiving text messages asking when I was going to pick it up! Texting is good but it should not take the place of picking up the phone and providing customers with the customer service they deserve since you are being trusted with what could be one of a few major purchases your customer ever makes. I am not sure why you have a front desk person and a estimates person if they can't pick up the phone and talk to the customer. Take into consideration you made an appointment to your customer. not happy with the lack of customer service or actual communication. PICK UP THE PHONE

I was very pleased with the updates and the work on my vehicle. I was also happy with pride in their work. Again I thank you.

Great job, great to deal with! Thank you!

Always do great work, easy to work with. Thank you.

Great people and service!

Thank you looks great!

You were wonderful and very thorough. Thank you for looking out for my daughter and helping her through the process.

Everyone was wonderful throughout the entire process of getting my car repaired - from arranging for my rental to being sure I would have my car back before the weekend. Excellent crew and excellent work as far as I'm concerned

Nice work

Thank you!

I had my cars bumper painted twice by another shop and was very disappointed in the paint match. Certified was able to get a closer match to original color. This was such a relief....

Great job glad to have Besty back Thanks a lot will recommend others about the shop

Excellent service, quality of repair, cleanliness of car! More than I expected.

Work looks good but they kept the car way too long for a simple dent in the trunk repair. Drop car off Moday morning and car not ready unt Friday mid morning is too long. I am glad that this was a work car and I did not have to pay the rental car fee.

Job well done,I will recommend your business to all I know that may need repairs to vehicle,also your detailing was excellent

Car repaired there twice. Very satisified,

Certified's work was great and they communicated timely throughout the process.