Thus far the car seems fine. I would love to comment about Gina and Todd. They did a wonderful job with communication and customer service. I felt very comfortable with both of them, and they did an excellent job of explaining the repairs and kept me up to date on when it would be finished. I would recommend ABRA in Roseville based on how they treated me--with the utmost dignity and respect.
4/8/2013
Bill B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Freat work and service
4/7/2013
Kimberly P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
While going over the work that was completed with Todd I failed to check the window to make sure it worked. The window STILL doesn't roll down! Very frustrated and disappointed.
4/6/2013
David R. VERIFIED CUSTOMER
Vehicle Make : Ford
Team did a great job of letting me know what was going on and what I needed to do. The car looms great.
4/6/2013
Dannie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly people. Fast service. Excellent workmanship. Thank-you.
4/4/2013
Karen H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Terrific job! In my first call to ABRA, I was advised of the process not only with the insurance company, the rental agency and ABRA. The check-in process was efficient and ABRA sent me notifications or called me with progress as things progressed. My vehicle was done before it's anticipated date. They performed quality work, the vehicle was clean when it was returned to me. Superior job! That's exactly why I chose ABRA, excellent quality of service.
4/1/2013
Stuart R. VERIFIED CUSTOMER
Vehicle Make : Honda
Todd was extremely helpful and informative, and kept me up-to-date with the status of my repair.
4/1/2013
Minh L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job!
3/31/2013
Gary L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work that was done when I got my vehicle was not to my satisfaction.
My truck was not cleaned up as I would of expected and I don't think a final inspection was done as the wheel flare was bowed out and had to be corrected.
I think they were in a rush to end the months closing. I have used the same Abra before and had good luck and I just had my daughter have some work done on her vehicle there. I don't know if I would have them work on a vehicle for me again . If you have any questions feel free to contact me.
Gary Holmbo. ***-***-****
3/30/2013
Andy M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Free or low cost loaner vehicles
3/28/2013
Delaine J. VERIFIED CUSTOMER
Vehicle Make : Honda
Fabulous!
3/26/2013
Kerry F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Mike was great! Answered all of my questions and was very kind and patient.
The work done was also fantastic and so simple of a pick up and drop off
I will definitely recommend ABRA to any and everyone! Everyone I met or spoke with were all very personable and helpful.
Very thankful!
3/23/2013
Deborah D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pleasant, great communication. I am a repeat customer.
3/21/2013
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice people and great work.
3/21/2013
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Everything about your process was phenomenal. The work was good quality, you kept me updated, and you were very kind and easy to work with. Thank you!
3/20/2013
Sumiyo H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent.
3/12/2013
Becky T. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a beautiful job on my car. Despite avwinter storm, they got my car back to me when they said they would. I love the new text messaging option!
3/8/2013
Nicole P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good customer service and timely on their work