Katie at the front desk was a pleasure to talk to and work with, Kevin the service writer was very timely and always keeping us updated. Very accurate and also a pleasure to deal with. The Technician that did the work Josh, did an absolutely fantastic job. The door and the small work on the quarter panel made the car look like it did before the accident.
2/28/2015
Ryan P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Car looks good. Appreciated the progress reports from Chad. Would go to Abra again.
2/28/2015
Rosemary K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!!
2/27/2015
Paul H. VERIFIED CUSTOMER
Vehicle Make : Buick
There were no surprises and no unexpected delays. It was more like magic than automotive repair.
2/27/2015
George S. VERIFIED CUSTOMER
Vehicle Make : Audi
Very prepared easy as pie
2/27/2015
Jim H. VERIFIED CUSTOMER
Vehicle Make : Audi
The team members were very easy to work with and the job was done to our satisfaction. We are repeat customers.
2/26/2015
Paul P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service- perfect experience.
2/26/2015
Steph F. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were able to get my car in right away, and said it'd be done within 4 days. They called throughout the day to give me a progress report and then said its be ready the following day! I picked my car up and it looked amazing!
The staff was wonderful and knowledgable!
Thank you Abra Auto Body & Glass!
I will recommend to all my friends!
2/25/2015
Luke R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything about my repair experience was exceptional. Taylor made sure I was taken care of and updated throughout the entire process, which was extremely calming, especially during an unfortunate event where my brand new truck was damaged. Everyone at the office was energetic, kind and extremely helpful. I was expecting a lengthy repair, but they had the project turned around in a matter of days. Although there are other Abra shops closer to my home, if anything ever happens again, I will most definitely be returning to this location. Please thank Taylor and the entire repair team on my behalf because I could not be happier with the result.
Luke
2/24/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Taylor was great.
Thanks!
2/23/2015
Edward T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The whole team was very helpful. Thank you
2/22/2015
Alvin M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dear Kevin, Katie, and the Abra Roseville Team,
Thank you so much for your help fixing up my Nissan Altima. Your excellent customer service made the best of my stressful situation and I appreciate how you treated me as if I was a close friend or family member.
Have a great weekend,
Alvin
2/21/2015
Lila L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great.
2/21/2015
Susan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. I was impressed by how polite and helpful everyone was. Also good work and very efficient.
2/21/2015
**** A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Taylor and team did a great, quick job on my car and kept me well informed, as promised. Thanks!
2/20/2015
Trisha A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Taylor and his team did a fabulous job! They went above my expectations by vacuuming out and cleaning the inside of my car. Job well done!
2/20/2015
Lisa L. VERIFIED CUSTOMER
Vehicle Make : Ford
Super
2/19/2015
Jack W. VERIFIED CUSTOMER
Vehicle Make : Mazda
This place is da bomb! I never have any problem with communication. They kept informed me all things I need to know. I'm so glad that I choose this place to fix my car. Many thanks!
2/19/2015
Eileen K. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the moment I brought my car in, you went to work. Within less than two hours the damaged area of my car had been dismantled, I was called, and any extra work needed was communicated to me to make a decision on going forward. Even with some extra work done and what was originally expected to take 2 days, I got my car back 29 hours after having dropped it off! My dirty car at drop-off was returned to me fully repaired and nicely cleaned. I was very pleased! The only "negative" in my experience was that I had to wait for 3 weeks from the time of the original estimate to get my car in for repair. I realize it's winter and that's a busy time for a body shop, but if my car hadn't been drivable during that time, I would have had to have incurred a very costly three week car rental expense. Front office staff person was very pleasant. Overall, thanks to all for a job well done.