The receptionist greeted us with a ready smile, knew what we needed and was ready to help. Todd, our account manager was just the same. Competent. Explained it all.
The repair was done on time to our satisfaction. If I am fortunate enough to get t-boned by somebody running a red light again I'll come back to the same place.
6/1/2015
Emily G. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great. Thank you.
5/31/2015
Hewitt W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The two week delay in getting the car in was disappointing, but the hail storm makes this understandable; the reported miscommunications with Mini when obtaining replacement parts was even more frustrating.
Since then, we've noticed an intermittent problem with the cockpit fan, which was understandably missed as it's very erratic. We'll take it in to the local mechanic.
5/30/2015
Nicole A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was super helpful and nice.
5/29/2015
Gayle S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your service was top-notch in every aspect - amazing customer service (and very much appreciated), great updates on status of car repair, body work was of top quality, bill was well organized and easy to read. On a scale of ****-10, Abra is 10. Thank you, thank you, thank you! I will certainly use Abra again and will highly recommend your business to my friends.
5/29/2015
Danielle T. VERIFIED CUSTOMER
Vehicle Make : Ford
I liked the text updates on repair progress and timing! Thank you!
5/28/2015
Dao X. VERIFIED CUSTOMER
Vehicle Make : Scion
I didn't expect Abra to have my car repaired so fast. In the past it took about **** month to get my car fixed. Abra took 2 days! That's amazing! The staff were friendly, efficient, and kept me well informed. Thank you for making this experience wonderful.
5/28/2015
Scott B. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome team. Everyone was very friendly and knowledgable.
5/27/2015
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Acura
My experience was above my expectations
5/23/2015
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Ford
I was completely surprised by the speed and quality of the repairs. Thank you.
5/23/2015
Delaney B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great turn around, along with great customer service
5/23/2015
Patrick T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fantastic service. Top notch staff. I would not hesitate to bring my vehicle in for future repairs; but hopefully not for quite a while.
5/23/2015
Joseph Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Car looks good!
5/22/2015
Amber R. VERIFIED CUSTOMER
Vehicle Make : Kia
Great communication and looks wonderful!!!
5/22/2015
Phia T. VERIFIED CUSTOMER
Vehicle Make : Toyota
the service was outstanding did beyond what I expected the customer service did outstanding job greeting, notifications and emails. my car looks good satisfied with the job was done to my car, I'll definitely come back if ever needed, definitely refer my people to your service and shop. thank you.
5/21/2015
David V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Kind and professional can be a tricky combination, but that's what I encountered at ABRA. Everything was explained well, including how they're handling some trim my car needs that was damaged in shipping. I'm confident everything will be fine once it's installed.
5/21/2015
Bruce L. VERIFIED CUSTOMER
Vehicle Make : Ford
I was kept in the loop every step of the way. Car was finished when promised and looks like new again.
5/17/2015
Shawn D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Chad and Katie in Roseville were very helpful!!! Thanks again for the great customer service!!!!
5/14/2015
David V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very fast and wonderful customer service thanks to Todd, our car looks brand new!! Thank you!!