Very impressed that I was kept informed along the way as repair was done via text messages and how fast and well the repair was done. Flexibility in pick up that worked with my schedule as well. Wonderful service overall. My friend wanted Tom’s contact info to bring her car in to see if it’s worth fixing ????
4/13/2019
Carrie B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am extremely pleased with the work done at Abra! They even cleaned out the inside of my vehicle! And it was a mess!
4/13/2019
Sandy L. VERIFIED CUSTOMER
Vehicle Make : Mazda
They made the process easy for me to get my car fixed and communicated with me in a timely fashion.
4/12/2019
Diana S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Hassle free! Thank you.
4/12/2019
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very thorough and courteous. Good job.
Yhank you
4/9/2019
Vince E. VERIFIED CUSTOMER
Vehicle Make : Volvo
Really good communication
4/9/2019
Jack T. VERIFIED CUSTOMER
Vehicle Make : Ford
Abra has excellent communication with their customer and seems very transparent about the work they perform and corresponding charges. The work they did on my truck looks good and it has a solid warranty. I would recommend them. I was also impressed with Geico Insurance and how prompt they were.
4/7/2019
Jason S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Process was painless. I’m grateful that they took care of insurance stuff and the rental car too! My car looks really good.
4/3/2019
Ursula W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication, friendly agents, and my car looked great.
4/2/2019
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Coordinated my auto body work with my vacation away. That went really good
4/1/2019
Paul P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional experience, excellent repair work, courteous staff. Would highly recommend Abra and the Roseville team.
3/29/2019
Emily M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service - friendly and informative. The repairs were much quicker than anticipated which was awesome!
I got a text saying my car was done. Made plans accordingly, then got a text saying it wasn’t done and it would be done the next day (Friday). Then got a call Friday saying it would be done on Monday. Yikes.
3/19/2019
Heidi H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I originally brought my car on in 2/28/19 in preparation for my appointment scheduled for 8:00 AM on 3/**** to replace my front bumper. On Friday afternoon, I called to ask about how long it would take and when I asked it if it would be done by Monday afternoon 3/4, I was ensured "oh yes, of course." On 3/4 it was not completed. The woman working apologized for her miscommunication and ensured that someone would "of course" call me by Monday the 3/4 with the update. I was then told that my car should be completed by mid week of the same week. I received no communication until Friday, 3/8 in which I received an apology for the lack of communication and information that a bracket was back ordered. On Monday 3/11 I called and the car was still not ready. I was called on 3/19 an informed that my car was complete. I am disappointed in the the lack of communication. I understand that repairs take time but there is no reason for such a disconnect. I will not chose Abra Auto again due to this experience.
3/18/2019
Richard H. VERIFIED CUSTOMER
Vehicle Make : GMC
Completely satisfied
3/16/2019
Tien D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Austin did a great job!
3/16/2019
Sharon J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great staff, timely repair even with sdditipnal repairs, csr rental made easy, what mote could you ask for?