Everyone was very attentive throughout the process. Great follow through and keeping me posted on progress. Will definately recommend to others
3/7/2016
Carolyn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer Service representatives were courteous and efficient. Repair work was prompt and excellently performed.
3/6/2016
Chaochih L. VERIFIED CUSTOMER
Vehicle Make : Mazda
ABRA has made this whole process as easy as possible. Finding the interior of the car vacuumed and the rubber mats washed was a nice unexpected surprise.
3/6/2016
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Done promptly.
3/3/2016
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Honda
Todd was excellent. He worked with me through the entire process: explained the work to be done on my car, called to check in both before and after the weekend, described the paperwork in detail, and saw me off at the end. Amazing customer service!
3/2/2016
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated understanding and seamless communication with the insurance company.
3/1/2016
Hillary K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks so much for the excellent and timely work on my car!
2/26/2016
Gerard J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I could not have ever expected better service than I received and the truck looks great.
2/25/2016
Douglas M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very nice and the repair was done quickly and well. However the front desk seemed unable to get the facts straight. when I called to confirm appointment time, she could find.no appointment and tried to insist i come at a time that was inconvenient. I asked when the rental car would be available and she said it would be there at the original appointment time. When I arrived at the original time, she said she didn't have the insurance claim number, which was sent weeks ago. Then, the day after I brought the car in, she called for my husband on my phone (different names) to ask why my husband hadn't brought in the car for repairs. There were some other issues, but relatively minor.
2/25/2016
Scott B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Helpful and proactive communication throughout the process. Pleasant and customer-centric staff that represent the brand well.
2/25/2016
Peter S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the job well done.
2/24/2016
Lonnie C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very helpful and friendly.
2/22/2016
Carla K. VERIFIED CUSTOMER
Vehicle Make : Subaru
The experience was wonderful! Communication was great, car was delivered when promised! Wonderful staff!
2/20/2016
Amy M. VERIFIED CUSTOMER
Vehicle Make : Dodge
The communication was horrible from them having the wrong number to us having to call to get updates and to see if it was done.
2/20/2016
Pha T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very nice and kept me very well informed of what was going on with my vehicle.
2/20/2016
Debrah V. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs look great! Thanks to Sarnan and his team at ABRA for quick, friendly service.
2/18/2016
David T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
All were very professional. Some years ago I had a windshield replaced in the winter and was quite pleased. This time I was informed throughout. Keep up this great communication!
2/14/2016
Kimberly W. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was an excellent experience I love all the updates and everything I really appreciate the job that ab bra did thanks
2/13/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Honda
The process was painless, there was great communication throughout, and the car looks perfect!
2/12/2016
Jeffrey A. VERIFIED CUSTOMER
Vehicle Make : Ford
My auto body work was done very quickly, and I was informed at every step along the way. I came to pick up my car and it was sparkling as if it were new.
Thanks again!