Your Customer Service Manager, Brian Knutson, did an excellent job of explaining the repairs and the pricing and keeping us up-to-date on the daily basis by email and by phone call on the status of the repairs. And, the work was done one day early! Plus, the front desk person (whose name I did not get) also did an excellent job of answering our preliminary questions and making sure that we removed all items we brought when we rented a vehicle while our vehicle was being repaired. She definitely has a customer-friendly and business-related attitude and performance!
I would definitely recommend this ABRA repair shop, in Coon Rapids, MN, to others!
6/5/2016
Lance B. VERIFIED CUSTOMER
Vehicle Make : Ford
Brian kept me well informed with the whole process, calling and giving me updates daily. He was dead on with his ETA's. I'm very satisfied. I will recommend this shop to everybody I know. They even contacted Hertz for me at the beginning and the end I just left the rental car there as well. Super convenient Thank you very much.
6/4/2016
Bruce K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent customer service. Above and beyond my expectations. A+
6/3/2016
Bruce L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was extremely satisfied with my treatment by Brian and with the finished product. Give him a pat on the back!
Bruce L
6/2/2016
John D. VERIFIED CUSTOMER
Vehicle Make : GMC
Mike Syverson and the service techs did a fantastic job my truck looks just like new and they were able to do the work ahead of the due date of completion Mike is very professional and good at what he does. I am very satisfied and would highly recommend Abra to everyone . Thanks again for a job well done. John
6/1/2016
Gary B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast service, thank you
5/27/2016
Robert D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Mike at your coon rapids location was very professional. He kept me in the loop and answered all my questions.
Your facility was clean! I actually checked out 3 other auto body shops for estimates before deciding on Abra. The cleanliness, professionalism and great customer service were top notch.
Rental car was a breeze too. Thank you. We will use Abra again if the need arises.
5/27/2016
Sheldon R. VERIFIED CUSTOMER
Vehicle Make : Nissan
it was very nice to get an email or phone call to let us know the progress of what was going on it was a perfect step by step and when we got a quote and let us know we might not have to go though our insurance was great cause the cost was so close to the penny I could not believe how true it was then let us know our vehicle was going to be done sooner then promised way to go ABRA keep up the great work for sure we would recommend any one to ABRA for there auto repair that's how HAPPY we were THANK YOU
5/27/2016
Steve L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great updates. Nice job.
5/26/2016
Susan C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent and efficient service. Was finished in one day.
5/26/2016
Joan F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleasant quick and informative service.
5/25/2016
Rebecca K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very helpful and friendly.
5/19/2016
Joan F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great Work on my vehicle by Ted and Whitney. Both very helpful and love the emails that kept me informed!!!
5/16/2016
Virgil K. VERIFIED CUSTOMER
Vehicle Make : Ford
Your work and expertise shines brightly! I am very happy with the service and repairs done on my vehicle. I will recommend you to family and friends for your kind service and courtesy. Your fast response to concerns were appreciated! You finished ahead of schedule which was so nice. Thank you all for your expert service! You made the accident damage as if it never happened! Sincerely, Alice Koski
5/12/2016
Heather S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the follow ups while my car was with you
5/12/2016
John E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our entire experience with the repair of our van was excellent. Abra handled everything in a very professional manner. The repair work itself was outstanding. We are very pleased with Abra.
5/11/2016
Joe J. VERIFIED CUSTOMER
Vehicle Make : Saturn
I believe this to be the 2nd time I've used Abra in Coon Rapids in the last 10 years and I would use them again in a heartbeat.
5/10/2016
Justin W. VERIFIED CUSTOMER
Vehicle Make : Honda
They did an amazing job with our repairs and also detailed the inside of the entire car. Cleaning the car was totally unexpected and was a nice touch.
5/9/2016
Kevin W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was pleasant and the work was fast and very good.