Abra Auto Body Repair of America- Eden Prairie

The staff is great to work with. They keep you informed on the progress and treat your car like their own.

They gave me touch up paint that was left over from the job they did. Thank you. Im not sure whether the mixed up color would have gone to waste. Thank you.

I brought my SUV in for hail damage - all dents were removed perfectly.

They were great. From start to finish. Kept me updated through the process. Thank you for doing such a good job.

Very helpful staff and a pleasure to do business with you. We will definitely use you again as well as refer others to you!

Jessie and the whole staff at ABRA were wonderful. Everything was ahead of schedule. Their service is outstanding and I would not think of taking my car for repairs anywhere else. Thank you so much! My car looks perfect again!!

The car looks beautiful and it was nice of you to do the inside detailing - something I didn't expect since the damage and repairs were on the outside. Thank you very much.

I was completely satisfied with the service I got at Abra. I will come back in the future if I need more work done to my car. Dayna

Everything went smoothly up till the moment I picked up my car from the store. It started off with the staff left my key inside the locked car then they scratched the car door and ruined the stickers on the passenger side door during the process of unlocking the car. The store manager apologized and promised that they would order what's needed on that day (i.e. it was a Friday). He also promised that he would call me on the following Monday, send someone to my house, pick up my car, get it fixed and bring the car back to me. Monday came and passed, I did not hear any update. I waited till the end of Tuesday to call and follow up on my case. I was told that the parts were not there yet and they would give me a call when the parts arrived. A day after the phone call, I discovered a wide white paint (or premier) around the inside of the gas door when I filled up the gas. Again, no call or update from ABRA through the week. I dropped off to the store at the end of the Friday to, first, showed them the white paint inside the gas door, and second, check on the status of the parts. I was told that the parts "just arrived" on that day and I was scheduled to the next Wednesday to drop off my car for repair and repaint. I dropped off my car on the scheduled Wednesday and I was compensated with the rental car while the car was at the store, which I think it is reasonable but keeping the promises made previously would have been even better. I finally got my car back on the Friday that week and in my personal opinion, the least they could have done for me after having me gone through all of that, would be returning my car in a clean condition BUT of course, that was not happening either. Back to the question of this survey, Am I satisfied with my overall repair experience? The answer is HELL NO.

I had a complicated repair job, which involved 2 different back to back claims. Josh and Jesse both talked with me at great length in the beginning, explaining to me how it would all be handled. They reassured me that I could trust them and Abra to be thorough and honest. Then Josh kept in communication with me through the entire time my car was being repaired - calling with updates and answering my calls/questions. Thank you!

Everyone was very pleasant at the Eden Prairie Abra. Thanks!

I worked with David Haeuser. His service was excellent ... his willingness to come to my work to install a few parts was impressive. I enjoyed the fact that not only was my car repaired but my interior was cleaned as well. Great service and I will recommend your company to others!

Awesome work and service! Thanks do much

very fast and efficient service

Thanks service was great as always

I was satisfied with the repair but very disappointed in something else. I was promised a small bottle of touch-up paint and called twice to follow up. David promised twice to call back but never did. I went to MB dealer to buy paint.

I have been a loyal customer of Abra. They do good work and are doing a good job building a loyal customer base built on trust in an industry where trust is of utmost importance. I think there is a lot of room for shady practices in this industry, so being able to know that my vehicle is going to be repaired with the best parts and quality work is very important to me. If I have questions or concerns, I trust the answers I'm given.

Outcome was fantastic. Service was great. Everything was fast and convenient. Couldn't have been better other than not having had an accident.

I thought Jessie and Kerry did a great job communicating and my car looks brand new. Am 100% satisfied!!

Excellent, friendly, competent, timely staff... Nice results on car. I would highly recommend this shop. Thank you!