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Real Reviews from VERIFIED CUSTOMERS
Amy W. VERIFIED CUSTOMER
Vehicle Make : Saturn
Very well done from start to finish. I would highly recommend! Great job!
11/17/2016
Catherine N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service, excellent repair job
11/17/2016
Shaoping W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work on my car!
11/15/2016
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Good work. No problems as usual. Dan is good to work with.
11/12/2016
Mark M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for the kindness, thoroughness, quickness, and overall great work.
11/10/2016
Julie S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They went above and beyond to get my car completed. Looks beautiful!
11/9/2016
Andrea R. VERIFIED CUSTOMER
Vehicle Make : Nissan
My service was awesome! They got me in within 3 days of the estimate and had the car done in 2 days! It was fabulous. The people were great as well- helped walk me through everything!
11/4/2016
Alexander M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The Eden Prairie team fixed and turned around my busted-up, broken down, jeep in 36 hours!! Great service and great quality! Far overdelivered.
11/4/2016
Peter F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair took longer than I would've ever anticipated (7 business days (9 total) for cosmetic work only, no engine repairs, etc.) I was told I would receive text updates and did not. I was told I would get calls at certain times or day, so I tried to make myself available at work to answer during those times. I twice ended up calling to get the updates because I didn't receive the promised calls on time. My father ended up stopping in to complain about this, and suddenly the calls came on time and the car was finished earlier than anticipated (I was told likely Friday, it was finished Thursday.) while I was happy to get the car, I personally believe that because I am a young woman, I wasn't taken as seriously, and neither was my call, until a male stepped in. The customer service rep was nice, and tried to make us happy, but this wasn't a positive experience. During my initial inspection, we did not look inside my door jams. When I got home after getting the car back, I opened the door to find scratches. When I called, I was told that these were noted on the initial inspection. I did not participate in these being noted or added, as the doors weren't opened during the inspection. I don't want to engage in a he-said she-said argument, but I do believe that these dings were caused in the shop. I will be taking my car elsewhere to fix this to avoid more trouble. My family has had good experiences with ABRA before, but likely won't be back.
10/29/2016
Natalie M. VERIFIED CUSTOMER
Vehicle Make : Mercury
Super friendly and knowledgable staff. Work was completed in a timely manner.
10/29/2016
Leann G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wanted to add to my previous comments. The work done on my car was amazing. It looks brand new. I would recommend Abe's - and this shop especially - to anyone.
10/29/2016
Monica K. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Just a great job on my car, thank you! I would like to let you know the Midas you took my car to didn't replace a bolt that would have held my tire on! The tire could have come off, possibly seriously injuring me and my kid. Lucky I took it to my repair shop the next day. They really messed up.
10/29/2016
Johnathan F. VERIFIED CUSTOMER
Vehicle Make : Ford
The glass on the inside of the car was left much, much worse. Someone apparently tried to wash it but left terrible streaks over everything.
10/29/2016
Ilya V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you Eden Prairie ABRA Team! My car has been restored to its original condition - quickly and hassle-free.
10/28/2016
Sherry F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very pleased with professional staff and the superior service. The car was repaired quickly with precision to detail. Plus as an added benefit the interior of the car was cleaned! Who does that anymore?! Culdnit be more satisfied. Drew was superb!
10/27/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Dan is great, team is great!!!
10/26/2016
Christian B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
There is no point in contacting me, i will not be satisfied. My technician barely communicated with me unless i myself provoked a conversation through email or phone call. When he did contact me, he would tell me things were getting done that had not been, doing thibgs that really made no sense in the repair process along with taking days, sometines a full week just to reorder parts that were not to spec.
10/16/2016
Andrew G. VERIFIED CUSTOMER
Vehicle Make : Toyota
10/10, great work. Very communicative and helpful. Car looks good as new.
10/14/2016
Justin V. VERIFIED CUSTOMER
Vehicle Make : Jeep
The interior detail on my car was amazing!
10/14/2016
Carla G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job. Thanks for the great communication, prompt service and going the extra mile.
10/14/2016