The CS experience at Abra was wonderful. I came in without an appointment, they had all my information except she didn't know I was coming that day and it didn't matter that it was 30 minutes to close. I was told given the damage it could be two weeks dependent on parts. I received a call every step of the way. I was surprised parts arrived sooner than expected the speed of the work being done and my car was ready in less time than expected. A week before the estimated time. The damage was also less so it's understandable. I was walked through all the repairs at pick up, and checked that all operated as it should. I hope to never need Abra again but will definitely recommend the services to anyone who needs it. Thanks you!
8/31/2017
Marcial U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nothing to say about it.
8/29/2017
Saraa A. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thanks for doing great job
Totally satisfied
8/27/2017
Christine H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The employees were very courteous and helpful. Very pleased with the work they did.
8/26/2017
Leah R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Matt and the entire autobody team at both the Lyndale ave and Burnsville locations were absolutely phenomenal! I could not have asked for a better experience and even though I don't wish it if I ever need body work done on any vehicle again I will take it there!! Extremely personable and answered all my questions in an extremely timely manner!
8/25/2017
Juanita M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficient and well-organized. The entire process was well-orchestrated and carefully thought-out to make this process as seamless as possible. It was done so well that a text book case ought to be written on what customer service is all about.
8/24/2017
Scott N. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very pleased with the staff and quality of work done and turn around time I would go back and refer friend's to Abra Burnsville. Ed and Kevin were awsome!!
8/24/2017
Jane M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was impressed with the professional way all service members demonstrated I am very happy with the work done
8/24/2017
Rachelle A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly and helpful. Excellent customer service.
8/19/2017
Lisa E. VERIFIED CUSTOMER
Vehicle Make : Honda
Kind and professional service. Abra went beyond my expectations to fix my car and make sure I was happ with the work. Thanks for a terrific experience!
8/19/2017
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very happy that you could fit me in a hurry. I needed my car fixed quickly for a drivers test for my son. I appreciated that I had a specific person to work with, Matt. He put my mind at ease with the repairs and the timing.
8/16/2017
Mark H. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional and courteous from start to finish. I appreciate it!
8/10/2017
Ryan N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional and Great communication!
Did what they said they would do plus more.
Really put the customer first, aimed to please.
A Nice group of people.
Extremely Happy I took my vehicle there to get fixed.
8/10/2017
William K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service, I give it a ****.0
8/5/2017
Emma F. VERIFIED CUSTOMER
Vehicle Make : Ford
They did any excellent job and went above and beyond!!!!
8/3/2017
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent work and communication.
7/30/2017
Gene K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very professional, courteous and fun people. Process was smooth. Easy too understand paperwork and nice that it's all have with State farm in a way seamless to the customer.
7/28/2017
Sophal L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great customer service and very quick at repairing my vehicle!!
7/27/2017
Sandra C. VERIFIED CUSTOMER
Vehicle Make : Audi
I always use abra
Great employees, great service, excellent work!!!