From start to finish, there was little to no communication unless we called in to get updates. What should have been a 3-4 week job (from the initial timeline) turned into almost 2 months. We were being passed from the store manager to the customer manager like a hot potato. Totally unacceptable!
8/28/2019
Timm H. VERIFIED CUSTOMER
Vehicle Make : BMW
Very Professional
7/24/2019
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The work looks like the journey was brand new off the lot. The team was friendly and amazing. It was a high quality work with service and staff
7/24/2019
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the great work and service.
We've never been diapointed with your work.
Thank you again.
7/23/2019
Mary T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent staff. Great customer service. Quick and quality work.
7/20/2019
Leigh N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication on repairs. Perfect
7/17/2019
Mike B. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was great. The work looks great and was completed in less time than I expected.
7/17/2019
Angela H. VERIFIED CUSTOMER
Vehicle Make : Jeep
They were super friendly and kept me informed and up to date the whole time.
7/1/2019
Myron O. VERIFIED CUSTOMER
Vehicle Make : Ford
Really appreciated texts letting me know the status of my car repair! Thank you!
6/28/2019
David T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service was great as was the quality of the repair
6/27/2019
Victoria C. VERIFIED CUSTOMER
Vehicle Make : Buick
Absolutely 100% A+ service and work. Highly recommended. Thanks.
6/9/2019
An Richard. VERIFIED CUSTOMER
Vehicle Make : Jeep
Stacy and his Team are always Professional and Kind in what is usually a Traumatic life event. Great teamwork!
6/8/2019
Andrew C. VERIFIED CUSTOMER
Vehicle Make : Jeep
One signal light on damaged side doesn’t work so I’m bringing it back today.
6/6/2019
Janice H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent communication
6/4/2019
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Helpful staff and finished sooner than expected
6/1/2019
Diana C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Charlie at Abra in Stillwater was very professional and personable. His communication was great and my vehicle repair was completed on time!
I will definitely be a return customer to this location and ask for Charlie.
Jerry and Diana C
5/29/2019
Bob D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service,quality, and the car looks Super.
5/25/2019
David W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication from Charlie. Great interoffice work with the receptionist and other staff and Charlie. Easy and effective use of rental.
5/24/2019
John K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rachel was very helpful and was able to answer all my questions. Thanks
5/23/2019
Richard R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was a very pleasant experience. The workmanship was done at a very high level. A job well done.
Rick Ross