Christina called me every couple of days to keep me informed. I was pleased that they cleaned the inside and the outside of my car.
11/25/2014
Wesley K. VERIFIED CUSTOMER
Vehicle Make : Kia
They were very courteous and helpful.kept me informed daily. Got repairs done in a timely fashion. I would recommend them to anyone.
11/22/2014
Janet N. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job. Very professional. I'll return for any future needs.
11/13/2014
Burt G. VERIFIED CUSTOMER
Vehicle Make : Dodge
You did a wonderful job on my dodge ram truck.
11/12/2014
Sheryl B. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing work. We couldn't see the repair. I only wish the repair could have been completed when estimated rather than tomorrow, tomorrow, ok tomorrow. Then still later than when I arrived.
11/9/2014
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience with your company. My car looks great, and done in a timely manner. I appreciate the phone calls from Jim with the updates on what was going on. Great service and good people working there. Thankyou very much.
11/5/2014
Lynda Z. VERIFIED CUSTOMER
Vehicle Make : Buick
Christine and Jason really kept me calm cool and collected, entire staff was professional and courteous, highly recommend.Thank you for all you did for me in my situation.
11/1/2014
Tanya H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for hiring such friendly, caring and efficient staff! They are the epitome of true customer service! I will refer all of my friends and associates to your shop.
10/31/2014
Barbra P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The majority of my experience with Abra was good. The gentleman at the front desk area, whom I dealt with on several occasions, was very pleasant and provided excellent customer service. My car looks great and I was surprised to see that the interior of my car was cleaned too. This is a nice touch ... good for Abra. The exterior of my car is sparkling so the detail department should be commended. The only negative comment I have is in regards to the last couple of days in dealing with the young lady at the utmost front desk at the Colorado Springs Tejon Street location. I found her comments on the phone to be short and boarder line rude, and this evening even accusational regarding my arrival time to pay the bill. Perhaps she could benefit from some training in customer service to assist her with the proper way to address and speak to customers. With the exception of this, I found the remaining portions of my experience at Abra outstanding and the other employees very helpful. I would recommend Abra to others. Thank you.
10/30/2014
James J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Bumper looks great
10/30/2014
Machell T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job on my repairs and very friendly customer sevice
10/9/2014
Adam M. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service!
10/8/2014
Karri A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only thing I didn't like was the amount of time it took. I was originally told it would only be 2 days but it took 5. My representative already knows about this and doesn't need to contact me. Other than that it was good. Thank you
10/4/2014
Steve K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great cust service from entry to end. Thanks again
10/4/2014
Kevin G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
It would have been much more helpful to be informed of the actual damages to my vehicle before they began making repairs. They were timely but I didn't even know what had to be repaired until the night before I picked my vehicle up.
10/2/2014
Juanita S. VERIFIED CUSTOMER
Vehicle Make : Audi
I was very impressed with the frequent phone calls on all updates with my vehicles. Service was excellent and I am very satisfied. . Thanks. !!!!!!You guys made me feel like a Valuable customer. Once again Thank You.
9/27/2014
Lance B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did not have the parts when I dropped the vehicle off; took another day to get them, added a day plus the weekend, took 6 days to do a 2 day job. Would have liked the option to reschedule to when parts were in, saving almost a week of rearranging my life.
9/24/2014
Denise R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Jamie was very responsive. She kept me
posted daily on the status of the repair
of my vehicle. Her communications were
like clock work. The entire process from
the arrival of my vehicle in your shop
to its return was truly a good experience.
I was very much impressed with how well
it all worked out. My sincere thanks and
congratulations to your whole team for
what I think was a job well done! Your
efforts turned an unfortunate fender bender
experience into a very well managed
repair in a timely manner. Way to go
Abra Auto Body & Glass and big time
Coo Doos to Jamie!!! Thanks again
It was really pleasant experience
Working with you guys.