Excellent service and communication. They did an amazing job on my car, and kept me updated on the progress almost daily!
8/25/2015
Kea S. VERIFIED CUSTOMER
Vehicle Make : Ford
The team was awesome to work with. I worked directly with DeShawn who was in constant contact with me on the progress of my truck. Even when my truck had to go to another shop for further repairs he gave me reports of that shops progress as well. Misty always answered the phone and used a genuine greeting and always made me feel like I was the only one she was assisting. At the time of pick up both DeShawn and the Manger stayed late on a friday so i could pick it up before the weekend! They both then walked the truck with me to make sure everything was completed to my satisfaction. Thanks to all because I am sure there are more people behind the scenes that help make this happen so smoothly! Thank you Kea S
8/22/2015
Tyler S. VERIFIED CUSTOMER
Vehicle Make : Honda
Efficient and well informed. If I could recommend one thing, for the amount of money spent to fix the car and when sending it to detail, it would increase my satisfaction level immensely if the inside was cleaned as nice as the outside. It was vaccumed, but crumbs remained in seats and cup holders, etc. The little things make a customer remember. It makes you love your car and experience fully.
8/20/2015
Hannah D. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt kept me well informed throughout my vehicle repair process. He was very professional and courteous.
8/20/2015
Matt A. VERIFIED CUSTOMER
Vehicle Make : Nissan
GREAT WORK, REAL FAST! Couldn't be happier.
8/20/2015
David S. VERIFIED CUSTOMER
Vehicle Make : Buick
Just that it was execellent on how the paint matched job very well done
8/18/2015
Bailey M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every one was really nice
8/15/2015
Paola D. VERIFIED CUSTOMER
Vehicle Make : Honda
Very much appreciate Dashawn's courteos attitudes and keeping me up to date with developments. Door looks great, no complaints. Car was nicely cleaned inside and out. Congratulations on a job well
done.
8/13/2015
Sarah A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great staff, every one I spoke with was very kind and helpful.And I got my car back quicker than expected.
8/12/2015
Jodi D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The outside and inside were fine, however the trunk carpet was not put back the way it should be. I had to pull everything out and put it back in place. I didn't expect to see that since everything else was wonderful.
8/12/2015
Dustin L. VERIFIED CUSTOMER
Vehicle Make : BMW
I'm very happy with the customer service and how fast it took to get my vehicle done everything about the Tejon location Abra was happy about. if I ever have to get work done on my vehicle again.my car will becoming too you guys again. huge thanks to misty and Matt for taking great care of me. And thank you forest the tech for doing great work on my vehicle. I've never been this grateful with a shop. Thank you for everything
8/12/2015
Erik O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. I liked being kept in the loop on progress and the extra effort made on a few last minute smudges we found.
8/8/2015
David S. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did a great job! I was informed about progress the whole time and the work was done in a timely manner! Thanks again!
8/8/2015
Elaine W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service and communication was great.
8/7/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful service and communication.
8/6/2015
Dylan P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great
8/6/2015
Steven B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My representative was very informative
8/5/2015
Adam D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great, professional team and excellent work. Would return.
8/4/2015
Alex T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Matt is one of the most competent, professional, and accommodating managers I have worked with. He went above and beyond to ensure I got the service I needed in a timely manner, and kept me in the loop daily on my vehicle's progress. I will recommend this ABRA Motor City location to all my friends and family based on this past experience.
8/1/2015
Alice G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased how the technician updated me on the progress of the work on my vehicle.