Miles was great to work with. He took the time to ensure I knew eveything that was being done to my vehicle. Miles called.me daily with an update until my vehicle was ready for pick up. ABRA did a fantastic job repairing my bumper. Thank you!
7/30/2016
Carla R. VERIFIED CUSTOMER
Vehicle Make : Honda
This was a last minute repair. Abra advises replacing the parts rather than "temporarily fixing" the problem. It required a part that wasn't available locally. Myles ordered the part and kept me informed on its arrival. Communication from Abra was excellent throughout the entire process. We have been to this Abra location several times, and each time the customer service has been excellent!
Thank you!
7/25/2016
Ann M. VERIFIED CUSTOMER
Vehicle Make : Scion
I was worried about how the whole process would work, but Myles was wonderful and walked me through the whole process. He was there each step even took the pictures I had to the insurance company so I got all the need repairs. He staied in touch with me daily and was always professional, polite and friendly. This was my first experience with Abra and I'd rate my experience 100% happy. I will use you in the future and tell others about my fantasic service.
7/24/2016
Mike H. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job!
7/23/2016
Bernie G. VERIFIED CUSTOMER
Vehicle Make : Lexus
From the moment I brought the car in until the time I picked it up I was treated as if I were the only customer that Abra was concerned about. I had the pleasure of dealing with Myles at the West St. Paul store and he did an excellent job of not only explaining what had to be done but why. Every day I received an update from Myles and reassurance that all was going well. He promised the car would be done at a certain time and sure enough, at that time he called and said it was ready. When I picked the car up it was cleaned both inside and out and looked brand new. Thanks to Myles and the artists at Abra I will have no reservations about recommending this shop to anyone who asks. I do hope that Myles hears about the wonderful customer service he provided. He was exceptional. Thank you for making a painful experience quite enjoyable.
Ernie Gulner
7/22/2016
Erin H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Super friendly and definitely in my price range!
7/21/2016
Teresa M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repair only took 2-3 days, but vehicle in the shop for 7-8 days. When I checked in at St. Louis park location, receptionist could not find any record of appt. explained that customer service had set up check in at St. Louis park for transfer to other location for repairs due to scheduling issues at St. Louis park. Was told "customer service is not authorized to do that". Received emails indicating vehicle would be completed shortly - then talked to rep at shop who said it would take longer due to employee training issues.
7/20/2016
Lubasi K. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent job
7/1/2016
Karen D. VERIFIED CUSTOMER
Vehicle Make : Honda
They were wonderful to work with as always. We always go to West St. Paul Abbra for our collision repairs.
7/1/2016
Miesha S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated that I was updated through text messaging, and that my car was done in a timely manner. They did great work! Myles was awesome, and very helpful! I appreciate that he took time to explain everything to me, and answer any questions I had.
6/23/2016
Dwayne C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I have been surprized at the quality and time frame of the repair of my Dodge Magnum. I get sick when something damages my cars that I take pride in. It is a pleasure to have a shop that can perform a repair to my satisfaction. Thanks to all involved in the process.
6/13/2016
Lynn H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was treated professionally; my service was handled quickly and any questions I had were answered promptly
6/11/2016
Linda N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and pricing. Everyone was very nice.
6/7/2016
Suzanne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff kept me informed at all times, and the work was completed on time.
6/4/2016
Ann W. VERIFIED CUSTOMER
Vehicle Make : Honda
I have become accustomed to being spoiled by the excellent customer service and meticulous attention to the repair of my vehicle at this location. They always make me feel like I'm the only customer in the place and update me daily regarding the status of my repairs. Speedy service keeps inconvenience to a minimum. I really appreciate Freddie, Kirstin, Craig, and the whole team at this ABRA location and will recommend ABRA to anyone I meet that needs body work.
5/28/2016
Cheryl D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service.
5/26/2016
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated my car was done early. The staff were very polite and helpful. They kept me up to date about how the work was progressing.
5/26/2016
Mahfuza A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Well done on time!
5/26/2016
Jane P. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very happy with my experience with your company. Thank you