Quality repair, completed ahead of promised delivery
Ryan was thorough knowledgeable in his explanations
8/23/2017
Jacqueline V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff was excellent,especially Wryan. He kept me informed from beginning to end. He has excellent customer service abilities. Thank you all.
7/12/2017
Georgina N. VERIFIED CUSTOMER
Vehicle Make : BMW
The customer service that Wryan provided was exceptional. My vehicle was fixed and delivered before the promised date which made me happy.
6/24/2017
Patrick M. VERIFIED CUSTOMER
Vehicle Make : BMW
Definetly a 10. My five year old BMW X5 looks feels and smells new. Candis provides superb customer service she really takes an interest in making you feel so special and confident is Passport
5/18/2017
Dannielle A. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were finished when they said they would be. Work done to my satisfaction.
5/12/2017
Kim C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ryan was the best part of my experience. He was the definition of customer service! I truly felt that he had no other customer, he made me feel like I as his only customer. Thank you to Ryan for his professionalism and A customer service.
5/12/2017
Dameka B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wryan was very helpful and kept me in the loop of status updates. He also got my car back on time.
5/9/2017
Gene S. VERIFIED CUSTOMER
Vehicle Make : Ford
It will be sending an email
4/20/2017
Roger W. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience with Collision was a great one and I attribute that primarily to your rep named Ryan. I believe that he is with USAA. He's really on top of his game. Makes the client feel comfortable and confident. He updated me regularly. Very very good!!!
3/14/2017
Sarah G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Knowledgeable, informative, speedy, positive
3/11/2017
Nicholas T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased. Job was completed a day ahead of schedule which is very appreciated as I am currently dealing with a family health emergency.
3/2/2017
Dennis L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
outstanding job they did to my car
2/4/2017
Carolyn J. VERIFIED CUSTOMER
Vehicle Make : BMW
Absolutely satisfied. Great job on my BMW X5. Very friendly, conscientious and professional personnel. Everyone went out of their way to ensure I and my vehicle were taken care of from beginning to end. Thanks passport for really going beyond the call of you duties and taking real customer service to highest level.
The very best to all of you.
2/3/2017
Karen A. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team did an excellent job keeping me informed on the status of my vehicle. I was very excited when I got my vehicle today. It was clean and shiny. It looked brand-new.
1/27/2017
Earl T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Prompt, informative and very customer friendly. Kept me informed throughout the intire process.
11/12/2016
Dennis E. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Not only did I receive daily text messages informing me of the status of my vehicle, but I also received calls from Candis Gee as well. Candis is the consummate professional and it was a pleasure working with her. The work on my vehicle was also completed two days early and the work was flawless. Thank you Candis and Passport Collision for a very pleasant experience!!!
11/8/2016
Benjamin K. VERIFIED CUSTOMER
Vehicle Make : BMW
Just a couple bubbles that can be buffed out, but overall painless. Candis is a gem as always.
10/13/2016
Valencia A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased with the service received and with the agent who handled my car. Candice was very pleasant to work with and keeping me informed I really made the experience easy to deal with. rating from **** to 10 I would give it a 10.
9/17/2016
Alonzo T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff was very courteous and professional. I appreciated that I was kept informed of the status and progress of the work being performed. Good job and keep up the fine work!!!