Everything was great! Very happy with the service and my car looks great.
3/20/2019
George S. VERIFIED CUSTOMER
Vehicle Make : Honda
All the paper work was ready before I arrived. The whole experience was quick and efficient. The staff was pleasant and professional. Thank you Martin.
3/19/2019
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : BMW
Workmanship was good however the time it took to complete the job was one week later than was promised. Very little communication on the delay until I started to ask questions. People were very professional and apologetic on the delay.
3/15/2019
Yoklen W. VERIFIED CUSTOMER
Vehicle Make : Honda
We had an awesome experience with the entire repair process at Martin Collision and would highly recommend your service to anymore in need of auto body work.
It has been a pleasure working with the team. Ed kept us informed almost daily on the progress of the repair via emails and/or phones. Any questions we had, he promptly responded. The team at Martin are professional and courteous... and we couldn't be more please with the entire process. We are so glad that we picked your shop to do the repair vs. what the insurance recommended, Caliber, who never returned our calls.
3/3/2019
Walter K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very competent to deal with and friendly
3/1/2019
Dawn G. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was absolutely satisfied and would definitely recommend my friends and family to use your facilities if needed.
2/26/2019
Mary Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you!
2/23/2019
Hilton F. VERIFIED CUSTOMER
Vehicle Make : Honda
AN ISSUE IS PRESENT WITH SEVERAL SCRATCHES ON A REPLACEMENT RIM INSTALLED BY THE BODY SHOP. IT APPEARS THAT A VISUAL INSPECTION WAS NOT PERFORMED TO PREVENT UNSATISFACTORY SERVICE. QUALITY SERVICE IS DOING JOB ONCE AND ELIMINATING FUTURE CONTACTS.
2/23/2019
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience having my car fix. It was completed right on time. Job looks great.
2/23/2019
Cecilia B. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased with the Service that was done on my Honda CRV. I had Ed as my adjuster and he was great working with him. Thank you so much for the excellent job and service. I would recommend your Company to anyone.
2/21/2019
John Jurewicz. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Good communication throughout
2/20/2019
Yang Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
great service from the staff. great job and thanks!
2/16/2019
James T. VERIFIED CUSTOMER
Vehicle Make : Jeep
It took way too long for them to actually get to the repair. The accident happened before thanksgiving. The earliest appointment available was 12/31. They waited until just before then to order the parts. They finally got to the repair on February 4.
2/13/2019
John B. VERIFIED CUSTOMER
Vehicle Make : Honda
It did take longer than expected, but part of that had to do with insurance asking for different things that prolonged the process. The results were perfect, and I am so happy with the demeanor of everyone I dealt with as well as the repairs to my car! Thank you!
1/27/2019
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire process was smooth & very customer friendly.
It was helpful to have emails to follow up & update the process.
I also appreciated the seemless partnership with Enterprise &
especially Nationwide. Much easier than my previous experience when
I had to go to a different body shop.
1/26/2019
Sarah W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great fast service! Thank you so much!
1/26/2019
Richard M. VERIFIED CUSTOMER
Vehicle Make : Ford
Left a lot of the white residue on my interior.
1/25/2019
Diane R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You finished on time; my car was nicely
vacuumed and windows clean. Thank you so much.
Also, the process of car rental and pick up of my own
Was seamless.
Very grateful for that experience.
Diane
1/23/2019
Sekhar G. VERIFIED CUSTOMER
Vehicle Make : Honda
Its told that, bumper cover gets replaced over the phone, but when i came to take the vehicle, its just repaired instead of replacement. When i asked about the same, they told me to talk to insurance.