Thank you very much for being prompt and helpful. Everybody was really helpful and friendly. Again thank you very much.
Denny and Karen Reinheimer
1/13/2015
Elaine T. VERIFIED CUSTOMER
Vehicle Make : Lexus
The customer service was abominable. The first lie was the estimator who told me you would only be closed on Christmas Day. Bottom line, you had my car for a month. Ridiculous. To make matters worse, I picked my car up and the tire pressure light is lit on my dashboard. How carefully did you check my car? Now I need to spend mor time to have that taken care of. I would not recommend your body shop to anyone. I came there first and only because we have always had good service at the dealership and I have been going there for 10 years. This was a very disappointing experience.
1/10/2015
Kathryn R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome!
1/10/2015
Margaret Christina. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I love the text updates. I appreciate the follow up and knowing the stays of my vehicle.
1/10/2015
Leo M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service and repair. Everyone was profession, pleasant and easy to work with.
1/10/2015
Lee L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very helpful and constant stream of communication from your team. Really appreciated it. Car was very clean when returned. Thank you
1/7/2015
Tim G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Very good service and support. My car is like brand new and looks great! Thank you so much.
1/4/2015
Ollie D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Chris was amazing in explaing the details of the repairs and referring be over to the sale center for a new car purchase. I'm a single lady with no advice from friends are family so,I must rely on my research and heavily on what I'm told from the sales team. Had the car not been in repair for 3 month, I may be in a better position to a make puchase or lease,
12/31/2014
Jerry H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great!!! The car was cleaned.
12/31/2014
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car repair is perfect
12/31/2014
Julie C. VERIFIED CUSTOMER
Vehicle Make : Honda
Too many wrong bumpers. Had to wait 2 weeks. Until the correct bumper was in, I should have had access to my car
12/30/2014
Jerome N. VERIFIED CUSTOMER
Vehicle Make : Audi
Completed as promised. Ken is an asset for your organization.
12/24/2014
Mark L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The receptionist made everthing go smoothly from start to finish. The repair was also delivered a few days before the promised date. I also found the text/email updates helpful.
12/17/2014
Jerome N. VERIFIED CUSTOMER
Vehicle Make : Audi
car looks good and seems to have all systems in working order. I was kept up to date on aregular basis which was apprceiated.
12/10/2014
Shahrdad K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent work as always, and ready sooner than expected.
12/10/2014
Cindy M. VERIFIED CUSTOMER
Vehicle Make : Audi
Nicely done all the way through the process from start to finish.
12/9/2014
Gabriel B. VERIFIED CUSTOMER
Vehicle Make : BMW
Phenomenal job! The repair didn't take as long as expected plus I got some waxing!
11/26/2014
**** J. VERIFIED CUSTOMER
Vehicle Make : Lexus
I emailed the manager to get an update on the status of my vehicle. He ignored me. I didn't like that at all!
11/25/2014
Karen R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
From the beginning to the end, the best customer service I've ever had. Chris Rendelman, Heather Schulte, Cailin Schene and the Enterprise contact Carley know the art of how to deal with customers. You have a great staff! Thank you!
11/21/2014
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I want to especially extend my appreciation to Chris for his continuous contact with me during a very long process. His professionalism and understanding was outstanding. The workmanship was perfect and my car looks brand new....like it had never been stolen and damaged. It's nice to be able to put a bad experience behind me. Thank you!