Very friendly. The repair team kept me informed of the repair progress. Megan was great to work with.
10/28/2015
Dale S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lots of problems
10/23/2015
Verne P. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks and feels very good. Happy to have it back. Thank you. Nice people at your facility.
10/22/2015
Julia H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job!
10/20/2015
Shannon W. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Glass found in car, not all repairs made, incorrect parts ordered, causing three weeks without car and an additional week waiting to bring car in initially.
10/20/2015
Sarah K. VERIFIED CUSTOMER
Vehicle Make : BMW
Would be nice if someone went out with you and reviewed the repairs and exactly what was done. I waited for someone but they took a long time so I ended up leaving. The car looks good and hopefully all will be well.
10/17/2015
Karen V. VERIFIED CUSTOMER
Vehicle Make : Lexus
You have exceeded my expectations. Thank you so very much.I haven't driven the car yet, but it looks great.
10/17/2015
Garth T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The work was great. Had some timing issues but all in all great job. The staff were very accomplished.
10/14/2015
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Took way too long. Estimate was way off. Had the car moved elsewhere for repairs.
10/13/2015
Lee Ann. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone is very professional and courteous. Thank you for taking such good care of our car. She is beautiful!
10/10/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
It has proven difficult to get a call back for updates.
10/6/2015
Gracelyn P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I'm not sure the car is completely fixed. I need to go back today and have them go over the bill with me and the damaged parts that were repaired. Plaza collision and my insurance company continue to fail to agree on Payment. Plaza collision released my car to me yesterday. The car has been ready for a week for me to pick up but they would not release it to me. I believe there to be items on the bill that we're not done to the car. I've already been without my car for 3 weeks and now I need to bring it back because the job they did looks messy. By the way, there was very little visible damage to the car. I was backing out of my garage and the front fender clipped the rail on the garage door. I don't like to give negative answers to surveys. I'm not happy having to tell you this. I wish you hadn't sent it.
10/2/2015
Richard M. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was courteous and professional. My car looks great. Thank you.
10/1/2015
Diana B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very pleasant customer service and convenient car rental experience. Car looks like new. Diana B
9/30/2015
Colleen M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very pleasant experience and my car was spotless.
9/26/2015
Mia K. VERIFIED CUSTOMER
Vehicle Make : Audi
Fantastic serviceI love picking up a shiny car!!
9/19/2015
Sharon B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Courteous reception staff & appreciated text msg updates.
9/19/2015
David R. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for always making your customer your top priority!
9/10/2015
John D. VERIFIED CUSTOMER
Vehicle Make : Audi
Repeat customer (unfortunately) and you'll always be my first choice for wuality repairs and great customer srrvice. Thanks again!
9/9/2015
Lucas H. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for being my advocate when Allstate wanted to cheap out on the job. This exactly the high standards I've come to expect with the Plaza family of service teams.