If you didn't know where the accident happened, you wouldn't know. They did a great job on the repair!! The car was finished 2 days early which was very pleasing, as well. There is however, a small scratch on the passenger door that was not there prior to drop off... overall, very good service & quality of work. Thank you
9/21/2016
Freddie H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Extremely satisfied. " VERY PROFESSIONAL "
9/8/2016
Felicia C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Just need to have a small touch up on the front bumper, but other than that it looks great! Thank you
9/4/2016
Earl L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car repair was perfect and the car was clean and in excellent condition when I picked it up.
8/31/2016
Christine H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for your usual great service!
8/25/2016
Truc L. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job !
8/10/2016
Roy Andrew. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good service, updates and thoroughness
7/30/2016
Dorothy B. VERIFIED CUSTOMER
Vehicle Make : Acura
I wasn't informed ahead of time that the replacement winshield would not be the same type of (tinted windshield) winshield that was originally in my Acura. Also my blind spot lights do not come on because it wasnt reprogrammed correctly; but The body work looks great.
7/28/2016
Jeff H. VERIFIED CUSTOMER
Vehicle Make : Lexus
All appears good. Thanks
7/27/2016
Karen D. VERIFIED CUSTOMER
Vehicle Make : Acura
Your automated text messaging is useless as it was not even close to being representative of the timing. Made for a very annoying experience.
5/9/2016
Russ J. VERIFIED CUSTOMER
Vehicle Make : Honda
I would have preferred more frequent updates. There were several days that I didn't hear anything and didn't know what the progress was.
4/23/2016
Sylvia B. VERIFIED CUSTOMER
Vehicle Make : Volvo
The car looks good. I appreciate you fulfilling the lifetime warranty that was provided with the initial work done. Thank you.
4/22/2016
Lori M. VERIFIED CUSTOMER
Vehicle Make : Lexus
So far so good. Joy was very professional and helpful through the process.
4/19/2016
Kathy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied. Thank you!
4/8/2016
Betsy P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job.
However, I had requested and was told I could get the car back on 3/29 when I dropped it off on 3/23. Your 2 updates told me it would be ready on 3/31. I had not prepared to be Carless those extra 2 days which would have been a great inconvenience. However, when I called, I was told it would be ready by 3/29, and it was.
That is my only complaint - I had to call to follow up and had some angst over the date change.
The job was great. The estimate was done quickly and professionally and all employees were helpful.
4/1/2016
Jerry N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Work was well done, on time, and at the right price.
3/30/2016
Zena H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you to Joy for her excellent customer service.
3/27/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Acura
Too much business to even return a customers multiple phone calls. Very frustrating!
3/25/2016
Roland H. VERIFIED CUSTOMER
Vehicle Make : Acura
Our MDX looks better than it did previous to the accident! Thank you for such close attention to details and for an outstanding experience. The whole experience was very professional and personal. It's good to see quality is the top focus at Nalley's Collision Center.