Wonderful job done. Excellent customer service by Miss. cicile ****.
10/20/2018
Jonathan H. VERIFIED CUSTOMER
Vehicle Make : Ford
I still have rumbling in the side of the car that got impacted at high speeds.
10/18/2018
Jeffery E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was good but my vehicle was left with white stuff all inside of it. It should have been cleaned before returning back to me. I have used you guys in the past and never had a problem. This time was not a good experience at all.
10/11/2018
Dan T. VERIFIED CUSTOMER
Vehicle Make : Jeep
I felt like you guys completely had my best interests at heart. Thank you for the premier service your whole team delivered.
10/4/2018
Michael N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told all the way through the process that my major concern with the repair would be taken care of, as my CD player is inoperable after the accident. Then I was told, with a smug grin, AFTER I returned the keys to the rental, that they didn't take care of it and won't take care of it. I'm very frustrated that now I have to get my attorneys involved with the repair process.
I was told by Stefanie that it was out of their hands because Geico won't cover it. Which is fine if I have to fight Geico over this, but I felt the way this was handled was extremely shady and dishonest. Obviously you're going to have customers who are frustrated with the insurance process, but you need public-facing supervisors who are willing to have those tough conversations up front instead of weaseling out of even the potential for confrontation.
9/21/2018
Ryan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tyler was very helpful
9/6/2018
Jeremy W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very friendly and helpful staff. Timeliness took a lot longer than predicted. Even when vehicle was said it was ready for pick up, had to wait another 90 min for it to get cleaned
5/19/2018
Kurt F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our car was left completely dusty on the inside as if they left the doors open the whole time they were repairing the car
5/13/2018
Manolo B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole team that worked on my daughter’s car did a gaboulous job. Cecily was courteous when I drop the car. Alfredo Perez is an amazing **** and will highly recommend him to all my friends.
4/30/2018
Giovanna C. VERIFIED CUSTOMER
Vehicle Make : Jeep
****- when I pick up my car the step tire was not there, and the consultant said she wolud call me when she find it and she didn t call me yet after 2 days.
2- IT takes so many days almost 30 days for fixed, I think is so many time.
3- the door latch of my car has not been painted and still scretched
4/27/2018
Eric H. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a great decision to left my car in the hands of the Toyota Everyone was professional and kind. The customer service and experience qualified for a top 10. Thank you! My car looks like is new again.
4/19/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Top notch work completed by a top notch crew. Quality control needs a little help since you had to keep my car 2 extra days because of some items that were missed in the repair/assembly process.
4/19/2018
Laura D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire process was non-stressfull and all the employees where very knowledgeable. My car was finished ahead of schedule which was a pleasant surprise.
4/19/2018
Arthur H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great! Personable Prompt Professional and consistent in cimmunication overall!
4/18/2018
Cesar F. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I am waiting to hear what is going to be done to correct the issue, hopefully I will get a call tomorrow as I was told
4/18/2018
Tamie P. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you
4/16/2018
Elsie W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So far so good.
3/23/2018
Jimmy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The quality of work and the extra care especially with the washing and vacuum part.
3/16/2018
Mark K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great Job!!
3/12/2018
Angela H. VERIFIED CUSTOMER
Vehicle Make : Mazda
the hood is not level, there is a bigger gap on the right side that is very noticeable