My experience with Delaware Cadillac was excellent. The service at Delaware Cadillac and their attention to detail was impeccable. Mr. Ed Blanco and his team displayed “Above and Beyond Excellent” customer service and professionalism.
Thank you,
David C
2/15/2019
**** K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication. Friendly service. Quality work.
2/14/2019
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Audi
My service advisor was extremely helpful during the repair. .
2/9/2019
Bancroft Family. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr.Blanco was very professional, honest and courteous. The Enterprise rental was convenient. Overall was easy and smooth.
2/8/2019
Dwight F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
By mistake, i used another Body shop, back in November. When i received my car back, it was dirty and looked like someone destroyed my trunk, looking for something...
Using Delaware Cadillac, the work needed was done in a timely manner, my vehicle was cleaned & it just was an overall very professional experience. Thank You!
Namaste
2/6/2019
Joann S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service was excellent.
1/30/2019
Theresa D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job well done I am very satisfied & timing was perfect. I would recommend your service.it was done sooner than I expected.cThank You!!!
1/29/2019
Fiona M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very communicative and responsive to questions. Only thing is that from sitting so long - my tires needed air.
1/29/2019
James T. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff at Delaware Cadillac Body Shop were very professional and informative.
Thanks for a pleasant experience.
1/28/2019
Howard Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work was excellent & employees very efficient & courteous.
I was disappointed to learn at time of delivery that the final bill was >$1000 than the original estimate. Although this additional cost was paid by the insurance company & I did not have any additional liability, I felt that as though it was like bait & switch and not like a reputable company should operate.
1/26/2019
Gaylan C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Kris provided the best customer service. She truly took excellent care of my car from the moment I brought it in until the repairs were complete. She is certainly rated a 10.
1/26/2019
Louis J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good job
1/25/2019
Robert And. VERIFIED CUSTOMER
Vehicle Make : Buick
Great customer service from start to finish.
1/25/2019
Shunji T. VERIFIED CUSTOMER
Vehicle Make : Nissan
We are very satisfied with your service. One of the best for sure in my experience.
1/25/2019
Claire L. VERIFIED CUSTOMER
Vehicle Make : Toyota
All were very gracious in servicing us. Thank you.
1/23/2019
Mark R. VERIFIED CUSTOMER
Vehicle Make : Ford
I really can't think of anything. From the start the pictures of the damage reduced my deductable $$$. I can't tell that there was any damage. Great job and quicker than first predicted. finally I was kept in the loop the whole time. THANK YOU
1/23/2019
Sandra J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Was very satisfied with your work thank you.
1/14/2019
Brian P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied
1/12/2019
Maureen O. VERIFIED CUSTOMER
Vehicle Make : Lexus
It began day one when I called to obtain information regarding obtaining an estimate and then scheduled with Ed. Once I called in my claim to Nationwide within 30 minutes I received a call to schedule my appointment. Then with the greatest of ease f/up call from Enterprise to pick up my car on the day of my appt. I then appreciated a call 2 days prior to my appointment to confirm. I arrived at your office early ~7:50, I took a seat when someone approached me asking if I had been helped, I said I was early willing to wait until 8:00, and she said no that's fine let's get you all checked in (I'm so sorry I did not get her name). It's not every place you come into their busy early, before their started work time and they are willing to help you out. As promised, I received a call the next day regarding the status of my vehicle, and was told I would receive a call the following day regarding pick-up time. I was also impressed that Enterprise called me the following day to check my satisfaction with the rental car, and then the ease of returning. Lastly, a nice touch that the car was washed/vacuumed. Thanks to everyone for a job well done with excellent customer service!