It would have been nice if the first estimate would have included all the parts needed o complete the job so we could make an informed choice on the repairs we wanted to have completed.
12/21/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quality work, honest and fair.
12/21/2017
****R. VERIFIED CUSTOMER
Vehicle Make : Buick
Nice job to all
12/15/2017
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the customer service I received and the great job on my car. Thank you
12/8/2017
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the updates and text communication. Everyone I dealt with was courteous and helpful. I've used 2 other dealership body shops in town and will never go anywhere else!
12/7/2017
Stacy R. VERIFIED CUSTOMER
Vehicle Make : Jeep
When I picked up my vehicle, they gave me paperwork that explained everything that was repaired and handed me the keys. What should have been done was...you walk the customer to their vehicle and explain the paper work while showing them the vehicle. I felt very rushed while picking up my vehicle.
11/25/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From start to finish. They took good care of letting me know the process my car was making! Picking up a totally clean vehicle that looked brand new made my day!!! Three cheers for Roger Williams and his staff!!
11/16/2017
Louis Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything looks Great. Awesome job cleaning up truck after repairs
10/25/2017
Crystal R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job by all. Thank you for taking good care of my car.
10/20/2017
Lance B. VERIFIED CUSTOMER
Vehicle Make : GMC
The running board under the door that was replaced is scratched and it smells horrible inside now!
10/20/2017
Sidney W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Could have been a little faster. Work not complete viberayion needs to b elimated.
10/15/2017
Ronald R. VERIFIED CUSTOMER
Vehicle Make : Nissan
You should be embarrassed to have employees that can not repair a car better than what you called a finished repair on my car. I refused to leave in my car it looks so bad. I am berry unsatisfied with your company. You have lost me as a customer.
Ron ****
10/14/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great body work on an extensive repair. Highly recommend.
10/13/2017
Danny W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Keep up the great work! Thanks.
10/13/2017
Isabel C. VERIFIED CUSTOMER
Vehicle Make : Toyota
guys you are the best
thanks
10/12/2017
Justin K. VERIFIED CUSTOMER
Vehicle Make : Dodge
I would have liked to have been notified more along the process and any problems they found.
10/4/2017
Julie P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service! My car looks like brand new!
9/28/2017
Verne B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The computer generated responses for time table needs to be reworked. The text I received on Friday said that it would be ready by 5:30PM. I texted back that I would have to pick it up Monday morning. So I arrived at 8 AM and was told it was not ready. I had to wait for almost 3 hours before I was given back my vehicle. This part was totally unacceptable.
9/26/2017
James P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone involved were good to deal with (Kevin & Blake) they told me how many days it would take for the repairs and it was ready like they said. I even got updates and was encouraged to call and check on the vehicle if I wanted.
8/29/2017
Mylinda L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for being professional and on time. I appreciated the updates your texts.