I wish there was better communication if the car was going to be not completed on time. I left many voicemails over a few days and never received a call back. The text and web info is good but when your car isn't finished on time, no one will call or email you back and you are not sure what to do your confidence is greatly diminished.
3/21/2019
Russell O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Damon took very good care of us.
12/18/2018
Ray B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Do not tell customers when the job will be finished and the vehicle can be picked up.
12/13/2018
Russell O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Damon was welcoming and very helpful. He explained the process from start to finish and descibed all that had been done to the vehicle. I was very satisfied. I have another vehicle needing collision repairs and am bringing it to your service center.
12/6/2018
Bobbi K. VERIFIED CUSTOMER
Vehicle Make : Buick
The lady at the desk was very kind. The rental car Hurtz turned the blue tooth. They all took very good care of me and I'm a widow with a lot of questions. Thank You
12/5/2018
Barbara K. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellant
11/30/2018
Mary T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Absolutely they did a great job!
11/23/2018
Billy C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We don’t know as of yet ,we haven’t pick our car up.We are supposed to pick it up this morning ,due to Thanksgiving and all our Family coming in, and it being 4:00 or 4:30 we just couldn’t make that pick-up time,sorry for your unconvinced ,My wife Joetta will be there this morning to pick up our car.Kevin in the Repair dept. has been very outstanding in helping us complete this procedure .Thanks Again. Billy Cowan
11/23/2018
Renae K. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I did not accept vehicle, work was. Ot completed properly and somehow dents ended up in the panel next to the original one being fixed
11/16/2018
Camp Summit. VERIFIED CUSTOMER
Vehicle Make : Ford
Kevin was awesome in keeping me apprised about the progress and process of the repairs. The side of the truck looks like it did the day we bought it! Amazing!
11/14/2018
Joe H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The price was fair and it was in and out the same day as promised. I wouldn't hesitate to come back or to recommend to others. And a big thank you for it coming out clean and looking good as new.
11/13/2018
Kimberly H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Took 3 months to complete and when I picked it up the truck was shaking badly when I drove off the lot. The back right tire showed **** psi and several lights on my dashboard were on. 3 mos without a vehicle was ridiculous.
11/9/2018
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent work, completed a head of schedule. There was recall work done, that cause idiot light to come on, after reset. Kevan chewed out team, before we realized issue was with dealership, sorry about that.
11/8/2018
Terry F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice job we also appreciate how fast you were able to get it done.Thank you very much. Terry and Deb Frohman.
11/7/2018
Edwin M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Mr Kevin is always on top of things and keeps the customers informed on what is going on with there vehicle. Mrs Roxie always greets you with a smile when you come through the doors very nice people would recommend anyone to get there vehicles repaired there.
10/26/2018
Juan G. VERIFIED CUSTOMER
Vehicle Make : Acura
Paint job not up to my standards.
10/26/2018
Bobbie S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Damon was so caring and thoughtful to my needs. He made the experience less painful and kept me updated. Roxie was welcoming and helpful when I first arrived.
No one enjoys having a fender bender, but the courtesy and care given by Roger Williams collision department was amazing. Thank you all. Kris Shelton
10/19/2018
Krista S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job. They also kept us informed about my truck’s progress.
10/17/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks my truck looks great again!
10/13/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
You and your crew were very prompt', and kept us informed on your progress. Tha you.