Very pleased with every aspect of my SMI experience, from initial meeting with receptionist, adjuster Todd, update reports, and final delivery. Thank you so much for you professional service and quality of work.
5/15/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received fantastic service and great work. Looking at my vehicle, I cannot tell where the prior damage was. The communication throughout the repairr process was outstanding. Any future repair work will definitely be done through SMI
5/12/2018
George M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service as usual. I am always pleased with the outcome at SMI.
5/10/2018
Joe P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Troy, the receptionist (Melanie?) and all the other staff I encountered were most friendly and informative. A minor problem encountered after I left SMI was easily fixed when I returned. Happy with results.
5/9/2018
Russ R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Superb collision repair at very fair prices.
Thank you !!!
5/2/2018
Kristil D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you to Troy and the team!
4/26/2018
Gary W. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was performed in the time you said, for the amount you said, staff was professional and repair was perfect as far as I can tell. Couldn't have been a more positive experience. Thanks!
4/21/2018
Bernetta K. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank You for an outstanding job on fixing our MDX. The work is amazing.
You even cleaned it in and out.
I hope I don’t need your services any time soon, but will definitely return if we need your services.
4/21/2018
Marilyn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was wonderful, staff was great. I loved the way my car turned out. It looks really good! Thank you for taking such good care of my car. Marilyn M
4/17/2018
Sharon J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the best service ever!!
Appreciate your timeliness and professionalism.....
4/7/2018
Frank M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly. Punctual. Keep me informed. Very helpful. I would use their service again. The work looks good.
3/28/2018
Arthur H. VERIFIED CUSTOMER
Vehicle Make : Audi
I was very pleased with SMI. Troy was a true professional, patient and attentive. The quality of work was excellent. I had one minor concern regarding the workmanship, they addressed it immediately. Thank you for taking pride in your work.
3/24/2018
Steve S. VERIFIED CUSTOMER
Vehicle Make : Honda
All the staff members were courteous, competent and professional. The completed repairs were done perfectly. Communications with me were very clear and timely. Overall level of customer service was well above average. If I ever need collision repair service again I’ll be back. I would not hesitate recommending your service to my friends.
You should take pride in a job well done!
3/17/2018
Sarah C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I liked the updates so I knew how repairs were going. The actual repairs were excellent. I liked the free cookies and coffee!
2/23/2018
Anita H. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated the contacts by SMI staff to update progress on my vehicle and completion. Staff very polite and professional!
2/22/2018
James G. VERIFIED CUSTOMER
Vehicle Make : Ford
We were pleasantly surprised by the rapid turn around on the repairs of our Ford Focus. The car looks "good as new". Thanks again for the prompt service and excellent job.
2/17/2018
Shelia D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very happy with our repair! Staff was friendly and always returned my phone calls in timely manner.
2/17/2018
Judy B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Finished work earlier than estimated. Cost a tiny bit less than original estimate. Great communication. Very convenient little for me.
2/14/2018
Ted W. VERIFIED CUSTOMER
Vehicle Make : Kia
You said it best in those last few words “...a job well done.” From the beginning to end, it was a wonderfully pleasant experience - thank you!!!
2/9/2018
Eric J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent communication and execution. The car looks great. Thank you for the excellent service!