I am very pleased with how clean and complete everything was with my Escape. Thank you for your attention to quality and professionalism.
12/2/2016
Mary D. VERIFIED CUSTOMER
Vehicle Make : Volvo
The technician made a great suggestion that saved me the time and money of going thru the diagnostic process. I was kept well informed all through the process of the repair and my car was returned spotlessly clean!!
12/2/2016
Robert P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and done early!!
12/2/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
This is my 4th survey, have opted out of text surveys and this is the second question on a survey you said was one question. - Michael C
11/26/2016
Milicent M. VERIFIED CUSTOMER
Vehicle Make : BMW
Kept up to date on the repair progress. Troy was available when I had questions.
Very good experience!
11/19/2016
Miguel V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am so happy with the results! My Bug looks like it's brand new. I appreciate the work you did and your customer service is stellar.
11/19/2016
Christin C. VERIFIED CUSTOMER
Vehicle Make : Buick
I am completely satisfied with my experience with SMI. The process for getting my vehicle repaired was very easy. The staff at SMI was extremely friendly and helpful. They were polite and patient when answering all of my questions. The work was completed on my vehicle ahead of schedule and with the text alert system I was able to keep up with the progress of my repairs. My car looked amazing when I picked it up! I was very pleased with the quality of the work and my car had been cleaned, inside and out! It looked brand new! Thank you so much for making this such a simple and pleasant experience. I will be using SMI again in the future and will recommend their services to family and friends.
11/18/2016
Susan P. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Excellent job. Great Service.
11/8/2016
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Subaru
SIMI along with Enterprise Car Rental created a convenient, professional and speedy repair service. Thank you.
11/5/2016
William B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very pleasant experience. Great people and great work.
11/4/2016
Ellen M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The employees explained everything I asked about and were very efficient with my time.
11/2/2016
David Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There was an oversight on one of the jobs that needs to be done. It is being done now. I serve my opinion until this part of the job is completed.
10/31/2016
Tracey C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Every aspect was perfect, seamless service! The vehicle looks wonderful, inside and out. I appreciated the consistent, reassuring communication at every juncture.
Thank you ALL at SMI.
10/28/2016
Samantha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lori and bobby were very helpful the whole step of the way. Lori was always super friendly and helpful when either at the shop or over the phone. Bobby made this process so easy for me. He took care of everything especially dealing with the insurance company! Two great people!!
10/27/2016
Edward D. VERIFIED CUSTOMER
Vehicle Make : Audi
Very friendly. Very communicative. Very easy to work with.
10/26/2016
Johnathan P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very Professional Car Looks Great!
10/18/2016
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs done in a timely fashion – thanks for the thoughtful gift of little extra paint. all personnel were very friendly and professional
10/14/2016
Kathy N. VERIFIED CUSTOMER
Vehicle Make : Volvo
Did a nice job at a reasonable price.
10/13/2016
Cheryl F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repaired quicker than expected! ! I have used them before and have not been dissatisfied.