I’ve used SMI on theee occasions the work has always been excellent and the regular communication during the process is ideal.
11/3/2017
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair was done early (three days vs six), and it looks great. I also appreciated that my tires were checked, and properly inflated - they all seem to have been very low in air. Everyone I dealt with was cordial, and professional, in what can be a stressful situation. If any problems arise as I drive the car, I will be in touch, but all seems well at present. Thanks!
11/3/2017
Kenneth C. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent Customer Service and Professionalism,Thank You Again!!!
10/26/2017
Jacob B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We really appreciated being informed when the estimated was changing and being in the loop on the complete date.
10/25/2017
Yvonne P. VERIFIED CUSTOMER
Vehicle Make : Acura
Efficient friendly staff-can tell they like working there. Car looks very good-am happy with work done
10/24/2017
Stacey Roof. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service and outcome were great. Communication was outstanding!
10/20/2017
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beautiful work.
10/14/2017
Helene T. VERIFIED CUSTOMER
Vehicle Make : Honda
You all are the best.
10/10/2017
Garth B. VERIFIED CUSTOMER
Vehicle Make : Ford
I know that my insurance is listed under Garth B
10/7/2017
Reynalda S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks very much
10/3/2017
Susan L. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the hospitality, the consistent communication, and the willingness to answer any and all questions and concerns about initial estimate and process of getting my car repaired using insurance that wasn't mine (thankfully! :))
Troy was wonderful to work with as was everyone I encountered! Definitely will recommend!!
9/29/2017
Brent R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Hi,
When I picked up the jeep, I noticed a pool of liquid underneath it in your parking lot. Now sitting in my garage, it appears to have leaked a half quart of oil on my garage floor.
I'm going to need you guys to take a look and make sure you've tightened everything as I previously didn't have any leaks.
I'll bring it by Tuesday.
Thanks,
Brent R
9/24/2017
Patricia O. VERIFIED CUSTOMER
Vehicle Make : Lexus
I left 3 messages to try to schedule service. I finally had to go into the office to schedule service when my calls weren't returned. Other that that service was fine
9/22/2017
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff at SMI went above and beyond to accommodate my requests with regards to the repairs.
The car looks great as if the accident never happened.
Thank You!!
9/15/2017
Ronald K. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great job, completed early. Everyone at SMI is very nice and professional.
9/13/2017
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Honda
I've only drove my car one day since pick up but so far so good!! Thank you for taking care of my car repairs.
Debbie Montgomery
9/8/2017
Charles J. VERIFIED CUSTOMER
Vehicle Make : Acura
U all do a great job.. I tell everyone this is the place to get your car fixed..
8/28/2017
Jodie G. VERIFIED CUSTOMER
Vehicle Make : Audi
100% glad I used them.
8/21/2017
Kaylee C. VERIFIED CUSTOMER
Vehicle Make : Kia
Your staff was incredibly helpful and professional. They were patient with me during a family tragedy and as always, our repair was quickly and excellently completed.
8/17/2017
Mark F. VERIFIED CUSTOMER
Vehicle Make : Lexus
good job and much appreciated....detail job on car was impressive