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Real Reviews from VERIFIED CUSTOMERS
Paige G. VERIFIED CUSTOMER
Vehicle Make : Honda
Best experience I've had with a body shop.
2/27/2017
Dan V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repaired area looks perfect. Appreciate the quality!
2/25/2017
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I'm very pleased with the work and cleanliness of my car but disappointed that someone took my meter change. They were nice enough to leave me my bobby pins though.
2/18/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service, including very friendly staff. No issues at all. Thank you!
2/17/2017
Hobert P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very professional. Thanks for your your excellent work!
2/14/2017
Nellus W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with our experience. Liked the text message up-dates, Troy was very helpful working with the insurance companies and car leasing company and keeping us informed. And lastly, our car looked so nice inside and out when we picked it up. It was like driving a new car off the lot!!! Thank you SMI! We you
2/11/2017
Nicole M. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything was wonderful!! The staff was friendly & helpful
2/11/2017
William M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was impressed with Troy who gave me the estimate on how much it would cost to get my car repaired. He was quite helpful. A couple of days later, he sent me a thank you note for bringing my car to SMI. The new bumper looks great.
2/11/2017
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Buick
Very nice and very accommodating. Kept me updated on the process and did great work. Thank all of you.
2/11/2017
Bridget D. VERIFIED CUSTOMER
Vehicle Make : Ford
You all did a great job on my car!! I didn't think it would look the same but it looks even better! It looks brand new again!! Job well done!! Thank you!!
2/10/2017
Marie K. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome group, concerned, helpful & I appreciate the updates
2/10/2017
Preston T. VERIFIED CUSTOMER
Vehicle Make : Lexus
They always do a wonderful job. Never a problem.
2/8/2017
Ron M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Always a great job. We wouldn't go anywhere else. Ron M
2/4/2017
Dave A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and thanks for the wash. Nothing like a clean truck.
2/3/2017
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly staff. Sent me updates periodically. Ran into a parts issue and called to tell me the repairs would take longer. Got it done 2 days earlier than extended date estimate! Car was incredibly clean when I got it back, better even than when they got it from me. Excellent all around!
2/2/2017
Stephi W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The woman at the front desk is especially sweet, knowledgeable and welcoming. Scott and Matt are great at communicating exactly what is to be done and why. When it turned out that the price was going to be more than anticipated I received a call from Matt. He explained the reason why and it was most appreciated. The work is fantastic. My car is beautiful. The kids are never going to drive it. Haha
1/31/2017
Larysa S. VERIFIED CUSTOMER
Vehicle Make : Ford
Happy
1/27/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very happy with repair. Appears as new and could not be better.
1/26/2017
Nicholas G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job with the quality of work. I'm glad to have my car back in perfect condition!
1/26/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Mazda
initially the headlight cover replacement was slightly misaligned-hesitant to make an issue of it but the more I thought about it, it would have constantly bothered me, so I mentioned to Troy who was very accomadating. Kept overnight-realigned and looks GREAT! Thank you Troy
1/26/2017