Everything from customer service to workmanship was excellent. Thanks
4/1/2017
Shawn H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Lack of communication, lack of communication regarding return time, a little bit of attitude from your agent.
3/16/2017
Julie E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience.
3/14/2017
Victoria V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
She looks brand new again. You can't even tell she was hit. I turned her in and got her back in a good timely matter. Thank you for the great service. Victoria V
3/11/2017
Kathryn H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have only one problem. My car stinks of some sort of deodorizer that was sprayed or wiped inside. I absolutely cannot stand deodorizers and I wish someone had asked me before putting this stuff in my car. I am not driving it, am trying to air out the smell with the windows open in the garage. It still smells this morning. There are many people that cannot tolerate deodorizers, please ask first!!
3/7/2017
Victor T. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job! Excellent service!
3/7/2017
Alison S. VERIFIED CUSTOMER
Vehicle Make : Honda
I want to thank all staff who helped me or worked on my car. you all did amazing job.
3/5/2017
Marilee E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dolcey was a joy to work with. She was always responsive to my calls and kept me informed along the way. I appreciated the email updates. This is the second time we have used Cooks Collision and have had a positive experience both times. We will use you again......hopefully we won't need to!
3/4/2017
Anna P. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice touch cleaning my car before pick up
2/25/2017
Latrice R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I picked up my car during the storm and did not notice a chip on the door handle. The entire driver's side of my car should have been repaired. I have been to Cook's before and had an excellent experience. I hope this was just and oversight.
2/23/2017
Veena N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication, friendly staff, excellent job on repairs
2/22/2017
Rotell W. VERIFIED CUSTOMER
Vehicle Make : Saturn
As always you do excellent work very professional and very friendly
2/21/2017
Elizabeth D. VERIFIED CUSTOMER
Vehicle Make : Honda
Perfectly handled from all aspects. Service was excellent. Thank you!
2/18/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciate the body work and the wonderful job tht Shawn did in managing the repair. Unfortunately, you folks missed the engine damage even though the engine leaked water after starting it. I know you don't do mechanical work, but you should have caught it and notified State Farm.
2/17/2017
Dawn V. VERIFIED CUSTOMER
Vehicle Make : Acura
Shaun Flood gave excellent service from start to finish. A service
Thank you
2/17/2017
Donald L. VERIFIED CUSTOMER
Vehicle Make : Toyota
There were deflectors under the car on both sides. I have not looked to see if they were installed. They deal with the internal air movement.
2/14/2017
Erin H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very pleased with the work i just had done. The staff was courteous and
Professional from the start. Would highly recommend.
2/11/2017
Leonard H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very happy with the service I got. Dolcey was amazing