On the day my car was going to be ready I got a text update that said my car was almost ready and you guys would call if there were any hold ups. I thought the text was very vague and not helpful for planning the rest of my day, I waited to hear from you guys. Around 2pm I finally just gave your office a call and Marlene helped make sure I got my car on time. She was great, but I wish the text messages had been more helpful.
2/24/2015
Aubrey C. VERIFIED CUSTOMER
Vehicle Make : Ford
Peter is very friendly and extremely helpful. My car looks great and I'm very thankful!
2/16/2015
Julie K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Michael Colozzi did an excellent job advising what we should expect and kept us advised of the progress. He seemed to really care about meeting our satisfaction and this is the second time he helped us. We were greatly impressed with his service and if my family should require the car to be repaired we would contact him again. Thank you for making this possible.
5/23/2014
Richard V. VERIFIED CUSTOMER
Vehicle Make : Scion
Great service. Prompt repairs. Very convenient.
3/8/2014
Patrick J. VERIFIED CUSTOMER
Vehicle Make : Ford
Felt like the crew at Cook's respected myself and my vehicle. I really apriciated the attention to details, like the whole vehicle being cleaned and even the wheels being wiped down when I picked the car up.