This is my 3rd time going to Cooks for my car repairs and I've always been satisfied with their work and customer service! Will go back if I ever need to again!
Thank you!
11/9/2015
Scott D. VERIFIED CUSTOMER
Vehicle Make : GMC
Staff was so kind and helpful through the whole experience. I will definitely come back!!
11/7/2015
April N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Donna was fantastic. She was very kind and really put me at ease with the whole process. The entire experience was easy and convenient. It really was so much less stressful then expected. I'm thrilled that I switched from Farmers to Geico which put me at Cooks, where I dropped my car, got my rental and 4 days later was back in my car. A huge thanks to Cooks, Geico and Enterprise.
11/5/2015
Sara H. VERIFIED CUSTOMER
Vehicle Make : Honda
My only complaint is about how long it took to get my car back. I feel that 3 hours a day just isn't enough time to spend on a job. Other than that, all went very well, and everyone was very helpful.
11/3/2015
Stanley S. VERIFIED CUSTOMER
Vehicle Make : Honda
We are more than satisfied with the professionalism of Ivanna and service from her. The repairs and total vehicle was completely done and beautiful. I had no occasion to meet with shop people but their work speaks for itself. I would be happy to recommend Cook's to anyone. Thank you,
11/3/2015
Brett J. VERIFIED CUSTOMER
Vehicle Make : Lexus
The team did a great job keeping me informed the whole way. Was very pleased with the entire process, made it easy and seem less.
11/3/2015
Tara M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The staff was very kind and helpful. The women "Bri" from expedia who gave me the rental car was rude. Everyone through cooks collision were amazing though. Thank you!
10/31/2015
Heidi F. VERIFIED CUSTOMER
Vehicle Make : Kia
thanks donna
10/31/2015
Rochelle J. VERIFIED CUSTOMER
Vehicle Make : Kia
The technician Ivanna was friendly and polite.
10/29/2015
Nikka V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely excellent! Everyone was very professional and helpful! Job well done!
10/24/2015
Ruben A. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a wonderful experience, very professional people. I would definitely rated 5 stars, future jobs, definitely my first and only choice....
10/23/2015
Jason S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was professional and FAST getting me in and out. Loved every minute of doing business here.
10/22/2015
Cheryl B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I wish every business that I encounter was as friendly and efficient and professional as you...very impressive service!
10/20/2015
Amy V. VERIFIED CUSTOMER
Vehicle Make : Honda
Totally good people!! Nice job!! Good work!!! Happy!!
10/17/2015
Carlos O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Every step you made it easy thank you so much... Best service ever.
10/17/2015
Jared W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went very smoothly and efficiently. The work was completed earlier than expected and it was a superb job. My car looks brand new! Thank you for keeping me in the loop every step of the way and providing quick, amazing service.
10/17/2015
Jay S. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent and work was done nicely. Delivered my vehicle home.
10/16/2015
Deron B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Ivanka made sure the experience from walking through door til leaving when job was finished went smoothly. I was updated often and vehicle was finished ahead of schedule. Car was finished at close of business day and she was as upbeat as if it was her first customer of the day. She coordinated rental car also. She was beyond the expected customer service.