Very pleased with the service and quality of the work.
12/20/2015
Sandra F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you for taking amazing care of my car. The ride...the car wash...the vacuum. Yall are the best! Merry Christmas. Ps. Thanks for putting my license plates on.
12/17/2015
Jesus V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very helpful, on top of things and pleasant to work with.
12/14/2015
Joyce Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Cooks Collision repair is comparable to shopping at Nordstrom - excellent customer service & excellent repairs. I highly recommend them to anyone needing repairs to their automobile! I would give them 5 STARS!!
12/13/2015
Anitra H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was friendly and very informative. Answered all of my questions and provided daily updates. My only complaint is that although I only went in to have the front body of my car repaired,the staff tried to upsale me an additional service to clean my foggy headlights for 40. I declined this offer. When I retrieved my vehicle they notified me that they went a head and cleaned the same headlights they wanted to charge me for, for free. I'm grateful for the free service; disappointed they wanted to charge me initially.
12/13/2015
Wendy M. VERIFIED CUSTOMER
Vehicle Make : Kia
excellent customer service. great communication
12/12/2015
Reginald B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Service was quick and easy Ivana was very nice and professional I'll tell all my friends about the experience that you guys gave me thank you very much
12/12/2015
Jessica K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing service! They kept me informed about every step of the process via email and text. I came in with my 16 month old and they made sure I was in and out quickly. I would recommend them highly to everyone.
12/11/2015
Kelly F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the attention to detail that Cooks Collision provided! Really appreciated that they tightened up other car features in the area of the repair. Above & beyond :)
12/9/2015
Jared M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work that was completed by a professional staff in a timely manner. It was also nice to be greater by a beautiful brunette upon arrival.
12/9/2015
Anna Lisa. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly staff, regular updates, fast work, rental on site, thorough repairs. Thanks!
12/7/2015
Mark A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job! I love receiving updates by text.
12/6/2015
Joseph O. VERIFIED CUSTOMER
Vehicle Make : Honda
I was given my car back with a scratch in the door sill on the driver's door and my car was dirty with dirt on the roof and dirty footprints in the car.
12/2/2015
Gerald P. VERIFIED CUSTOMER
Vehicle Make : Honda
Really appreciated the up to the info on the process. tks again G. Plauster
11/26/2015
John H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire staff at Cooks Collision provided me with exceptional customer service. I appreciated the update progress of the service being gone on my car. Thank you.
11/25/2015
Dina R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent customer service through the entire process. Car looks perfect again! Thanks
11/21/2015
Fong L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service. I was informed of the process from the start to the finish of the job. I was pleased to have my vehicle back earlier than expected. Ivanna did a great job keeping me updated and informed. I had a great experience at Cooks Collision.
11/17/2015
Linda J. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The staff was friendly and professional. I was in and out in no time! My car hasnt looked better! Would highly recommend anyone to go with Cooks!