Everyone did their jobs well and they were friendly too.
2/20/2016
Mark J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Finished a couple of days early. The folks I worked with were very friendly and kept me informed from day one. They seemed very concerned about my situation, and that was appreciated by me.
2/18/2016
William J. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly staff, on-site rental car, and the repair was finished in one day. I couldn't ask for more!
2/8/2016
George P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great customer service, always kept me in the loop of where my cars repairs were at. Would definitely go back to again for future repairs.
2/5/2016
Robert P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The office energy was great. Fun people
2/3/2016
Heather W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great customer service and communication. Did a great job on my car!
2/3/2016
Armour F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service... Great staff
2/2/2016
Mia Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very pleased with my whole experience from the awesome customer service to the amazing work done on my car. I am one happy camper. Thank you all for the job well done.
1/28/2016
William P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I would have to say that was the greatest experience at a difficult time. you have a unique team of customer service that I have never experienced. Ivanna Kept me updated all the time and then after I picked up my car Anthony also gave me great customer service I appreciate it. job well done
Bill Page
1/17/2016
Dillon G. VERIFIED CUSTOMER
Vehicle Make : Ford
great job, very surprised on how well you guys cleaned the inside and outside of that car. Thank you alot!
1/16/2016
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks perfect and the customer service from Ivana was outstanding. Thank you so much!
1/15/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I didn't say I was "completely" satisfied. I said I was "satisfied". It looks ok. There is still a bit of a space between the fender and the turn signal light that wasn't there before the accident. I was very disappointed with the amount of time that it took to complete the repair and that alone might be enough to make me choose a different shop if I have another repair. Ivanna was very friendly and tried her best to communicate the status of the repair. When I picked up my car, I had a leak in my tire that I did not have prior to my stay. I needed to repair and eventually replace the tire. Your employee must have run over something sharp in your shop to cause the tire damage. The whole experience was pretty disappointing. Maybe I wasn't satisfied after all.
1/13/2016
Karl P. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was thoroughly impressed and please with the service from A to Z. In particular, I appreciated the extremely good communication via email and voicemail.
Plus I really like Ivanna's accent.
Detailed posted at http://www.yelp.com/biz/cooks-collision-on-tower-sacramento-2
1/13/2016
Alric T. VERIFIED CUSTOMER
Vehicle Make : Kia
Fast, efficient, and great customer service from the time I walked in the door. Ivanna and Brett made the experience very pleasant, hassle and stress free especially since it right before the new year. They walked me through every step of the repair from the insurance and repair company, respectively. Even having the rental car all is one place (I dont't have her name but thank you for getting the rental setup quickly). Ivana kept updating me status updates via email and text was great. The work done on the rear driver-side window looks good. Love how everything is under warranty for the work your company does. Thank you for all the hard work that your company has done.
1/10/2016
Susan F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went very smoothly. I can't think of anything they could have done any better. I was very pleased.
1/9/2016
Zhicheng M. VERIFIED CUSTOMER
Vehicle Make : Toyota
great job?
1/9/2016
Virginia S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
IT TOOK FROM ****-27-15 TO ****-8-16 MUCH MORE TIME THAN 4 DAYS. THERE IS A SCRATCH ON THE PASSENGER SIDE DOOR. ALSO I HAD AN UMBRELLA IN THE DRIVER'S SIDE DOOR AND ONE UNDER THE PASSENGER SEAT WHICH ARE NO LONGER THERE. PERHAPS SOMEONE USED THEM IN THE RAIN. IF YOU FIND THEM I WOULD LIKE THEM RETURNED. THANK YOU, VIRGINIA
1/9/2016
Kristin H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
If you find and return my missing piece of my Cadillac Eldorado. When I get my car all back together I will give you a 100% score.
1/9/2016
Hyrum A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service.
1/6/2016
Tamra B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication at its best always there to assist give real time updates very courteous. Love the work looks just when I drove my car off the lot. I was wowed..by the service with everyone I spoke with.