Your updates on the repair of the car are very helpful at customer planning of transportation needs.
Thank you
6/24/2017
Lorena W. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff was pleasant and kind. And the work was done quickly. Thank you Oscar!!
6/20/2017
William W. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very happy with the quality of the repair work and the timeliness and quality of the service. My only complaint is that before releasing he car to me, the technicians inflated all my tires to 40 psi, which adversely impacted the cars comfort and handling (and potentially safety). The recommended pressure for the tires is 32 psi (I usually inflate them to 34 psi).
Many thanks,
David
6/19/2017
Kelly C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional. Beautiful work. Interior detail was a nice touch--car smells new again.
6/9/2017
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was quite helpful, cheerful, and a delight to work with.
5/31/2017
David R. VERIFIED CUSTOMER
Vehicle Make : Acura
I have received too many texts from you. You are sending the same messages twice and you need to correct that!
5/27/2017
Eric R. VERIFIED CUSTOMER
Vehicle Make : Audi
The team in the office was very friendly and capable. I felt like I was in good hands. They gave me a speedy estimate. They completed my repaired car on the date they'd promised. They did beautiful work. I really appreciated it and would return in the future (if necessary!).
5/25/2017
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer Service was good, job was finished quickly just make sure you clean out the paper on the driver side and leaves/debris were in my trunk that were not there when I dropped off the vehicle. Also the carpet that covers the trunk was still open with the spare tire cover loose. The rest of the car was clean. Customer Satisfaction is important don't rush to hand off a car before these things are done, and I could tell it was rushed. This did not happen last time I used your services. However, the front desk and estimator were friendly and good with customer service, and also keeping me notified about my car.
5/24/2017
Aaron D. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Great service and work done earlier than expected! Thank you!
5/20/2017
Rodolfo V. VERIFIED CUSTOMER
Vehicle Make : Honda
I had never heard of Cooks Collision until I brought my car in. To my amazement I was completely taken by surprise in the quality and efficient manner in which my claim was processed. My car looks as if I had just driven it off the dealer!!
Thank you. Rudy Valencia
5/13/2017
Megan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so impressed by the quality of service I received. Not only was my bumper fully repaired, it was done several days earlier than I was originally quoted. Since I couldn't get away from work, they brought my car to me, and then returned my rental for me. And my car was washed! Absolutely above and beyond work done by a friendly and accommodating staff. I highly recommend.
5/12/2017
Marco C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Oscar did a great job walking me through the whole process and received updates in a timely matter.
4/24/2017
Jeroen P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the great repair guys!
3/22/2017
Alan L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Had a great experience, would definitely choose this place if I need anything for my car.
3/1/2017
Rhonda O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I truly appreciated the efficient process as well as the kind and respectful customer service.
2/14/2017
David N. VERIFIED CUSTOMER
Vehicle Make : Honda
Oscar was extremely helpful and optimistic when I was unsure if the work could get done. The tech(s) did a fantastic job and finished well before the projected due date.
2/14/2017
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly people - quick service - fast repairs - great job, just like new. What more could you ask for ?
2/3/2017
Eduardo B. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service and great work.
Personnel was very friendly and helpful.