They left a dirty smelly towel inside my trunk and forgot to take it out.
12/6/2018
Gary A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly and efficient!! Thank you.
9/29/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very impressed by the professionalism and timely action taken by Cook's Collision #2 in Davis. Repairs were completed ahead of schedule with exceptional craftmanship. Highly recommend their services for any person seeking honest reliable auto repairs.
9/22/2018
Mary E. VERIFIED CUSTOMER
Vehicle Make : Toyota
All your staff were very friendly and helpful. I was kept informed thru out the repair.
Very satisfied with the repair.
I have told family and friends about your work.
9/19/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very thorough and finished ahead of schedule
8/25/2018
Robert P. VERIFIED CUSTOMER
Vehicle Make : BMW
Stephanie "owned" the repair process from A to Z. She and the team were very professional at every point of contact. Paint match was a challenge but looks like Cook's **** nailed it. Repairs were done timely and to date were/are perfect.
8/14/2018
Araceli J. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job!
8/14/2018
Richard S. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service. An amiable demeanor by the Front Desk lady would have easily earned your business an OUTSTANDING rating from me.
8/9/2018
Stewart T. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks, great job! Stephanie Hahn was particularly helpful with timely communication.
8/7/2018
Daniela T. VERIFIED CUSTOMER
Vehicle Make : Honda
Victor Lee’s professionalism, expertise and commitment to empathy on our collision and repairs mad these past weeks bearable and stress free after our car accident. Would recommend Cooks Collision to anyone in need!
8/1/2018
Rucheeta K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone at Cooks was helpful and kind, even going out of their way to call me and bring over a library book that I had left in the waiting area. Stephanie Hahn was wonderful to work with. She communicated clearly with me before, during, and after the repair, and stayed late so that I could pick up the car on the very evening that it was ready. We would highly recommend Cooks Collision to others.
7/26/2018
Mary S. VERIFIED CUSTOMER
Vehicle Make : Mercury
Absolutely excellent work. Many thanks!
7/26/2018
Sally W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff members were kind and helpful and they explained the process and what was happening to my car
7/26/2018
Mark H. VERIFIED CUSTOMER
Vehicle Make : Jeep
All the work done on my car was great! And it was nice to pick up the car washed and cleaned on the inside!
7/22/2018
Darlene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cook's did an awesome repair job and their customer service is the best.
6/28/2018
Marsha R. VERIFIED CUSTOMER
Vehicle Make : Honda
Cooks Collision of Davis #2 on Chiles Rd. provided us with great service throughout the process. The partnership with State Farm was a helpful advantage. It was a pleasure working with Stephanie Hahn, who kept me informed all along the way. My car had quite a bit of damage after colliding with a deer on the freeway. It was repaired amazingly well and returned sparkling inside and out. It was returned 2 week ahead of the original estimated time. Also convenient to have Enterprise auto rental right next door.
6/21/2018
Dan H. VERIFIED CUSTOMER
Vehicle Make : Buick
Need to bring it back in as the window that was installed has previous scratches in it- not sure why that was not caught in the review- thank you
6/14/2018
Connie L. VERIFIED CUSTOMER
Vehicle Make : Honda
The polish is very shiny and beautiful! It was great that it finished ahead of schedule, everyone was very friendly, and the text updates were helpful. The initial and final calls were fantastic as well to help explain the beginning of the repairs and to confirm completion of repairs. Thank you for doing a great job!
6/14/2018
Kathryn S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole experience was as good as it could be considering the circumstances. Responsive, dealt with the insurance company without my having to intervene. Stephanie especially was incredibly capable and steered the whole thing.