Body work, paint and cleanliness of the vehicle were impeccable! However, a decal had to be added onto the driver's side door after if was brought out for pickup. The automatic starter was not operable when I picked up the vehicle and there were some electronic issues within the cab. Matt already advised me to come in on Friday morning and it would be rectified. I think everything should've been 100% before I rushed to get into your office before they closed. I don't believe a complete inspection was done if this was the end result.
8/25/2016
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well satisfied
8/24/2016
Kathy W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Every person I came in contact with was happy and kind! It's obvious that everyone enjoys their job. I had complete confidence every step of the way! Thank you
8/24/2016
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always polite and love the text updates. Great job
8/23/2016
Jeff L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Can't tell anything happened or any work was done.
I would certainly use them again.
Thank you.
8/22/2016
Bornay T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job
8/19/2016
Ashlee C. VERIFIED CUSTOMER
Vehicle Make : Ford
Was happy they kept me updated with the repairs and how things were going with my car. I felt in the loop and felt comfortable knowing my car is in good hands. Great service and appreciated how nice they were when I received my car and showed me the nice work that was done on my car. Very happy with everything
8/14/2016
Carol N. VERIFIED CUSTOMER
Vehicle Make : Toyota
More than satisfied. In awe of how great a job you did on my car. Your company is awesome! !!!!????????????????????????????????????????????????????????????
8/13/2016
Ken W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for your kind care of me and my
vehicle! Always better than my wildest
expectations!!! Ken W
8/4/2016
Amy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great follow up and great work! Thank you!!
7/27/2016
Gwen M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased with the customer service. I did notice upon looking at the underneath of the bumper it seemed to be missing a rubber strip to cover up the clips. I mentioned it to the gentleman who went over the car with me but he said that was the way it is. The paint and bumper looked excellent as was the overall job. And done in a timely manner. Just that little strip that I will bring back and see what can be done to hide the clips. Thank you!! Gwen M
7/23/2016
Justin D. VERIFIED CUSTOMER
Vehicle Make : Scion
Completely Satisfied. Thank you for great customer service.
7/20/2016
Rick R.. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matt did a great job keeping me informed on the status of my car repair.
Thanks again for the Five Star Service
7/20/2016
Steve And. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, repair was flawless & my car was looked like it had been detailed. Thanks so much
7/16/2016
Tony P. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job thanks
7/14/2016
James V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I will always bring my vehicles to Seidners. I will always refer my friends and family and anyone I talk to that needs work done.
Your work is flawless and your customer service is awesome!!
7/10/2016
Chad C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My vehicle was repaired to my satisfaction, so that is a plus. The reason for being dissatisfied was the time it took and the number of times I was told it would be done, only to be let down. After my initial appointment to assess the damage an appointment was made for the following week for me to drop my car off. I assumed this appointment was set because my car was in driveable condition and they needed to order parts. To my disappointment I dropped my car off and was notified several days later that my bumper was finally in. Then, I was text messaged multiple times to inform me that my car would be ready the next day only to be messaged again that it would be postponed again. This happened at least 4 times. This whole process took over 15 days from first meeting to completion. This ended up costing me an additional $400 in rental car fees that would have been unnecessary if the parts would have been ordered and received prior to me bringing in my vehicle that was drive-able.
Needless to say, this process could have gone much smoother and cost me less money.
To end in a positive note, your staff is very pleasant to deal with.
7/7/2016
Catherine Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
The work was done in only 5 days. I was so surprised because I was told it would about 2 weeks. Everyone was nice. And helpful.
7/2/2016
Greg A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Eddie, Merced, and Nicole were al so helpful through the entire process and the quality of work was worth waiting for my new truck to get fixed
7/1/2016
Cristina T. VERIFIED CUSTOMER
Vehicle Make : Kia
Eddie Botelo was really professional, good customer service even the ladies at the front office. I just receive my suv today. I will test drive it this weekend and was told to let them know if i will have issues with it. Thanks so much.