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Real Reviews from VERIFIED CUSTOMERS
Verna Lisa. VERIFIED CUSTOMER
Vehicle Make : Honda
The pros: Wonderful, warm customer service by Helen. She was very engaging and very prompt communicating any questions or concerns I had. The entire staff set a very welcoming tone which made for a comfortable experience. Brandon was also very detailed communicating the estimate of the repairs and very thorough explaining the final repairs completed. Color match was on point and honestly looked as though the damage was never there! I appreciated the convenient text message and personal phone call updates informing me about my cars repairs throughout the process. The cons: The first repair of two resulted in a fixture repair of the right rear light that was not properly functioning. Perhaps a final step was missed? Was not aware until it was pointed out by my husband. There were white marks (looked like it was wax?) near the repair site as well as on the right side of my car some of which I really didn't mind. However there was a very noticeable 7 inch white streak on the passenger side next to the door handle. Thankfully my husband was able to scrub off with a wet cloth. Attention to details like this would make your service nearly perfect. Overall despite the above cons, I am VERY pleased with Okas service. Thank you!!
9/9/2015
Marvin G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quality work.
6/30/2015
Brooke M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Even though the length of time was extended, it was always clearly communicated. I was constantly updated which made everything much less stressful. Mahalo for all your hard work.....from the girls at the front desk to the mechanics and appraisers!! I will recommend you to everyone I know for work well done!
6/23/2015
Ronrico C. VERIFIED CUSTOMER
Vehicle Make : Audi
The customer service, from all of the employees I encountered, was without a doubt the best I have ever experienced. I am completely satisfied with work that was done on my vehicle. I would not hesitate to seek the services of Okas in the future and I would highly recommend them to family, friends, or strangers.
5/1/2015
Julius C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very friendly staff and excellent communication throughout the entire process. My vehicle was completed earlier than expected. Miraculous job...looks new again. Much Mahalos :)
11/30/-0001
Mark L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Absolutely first class service! So great to get updates from Helen. Brandon is personable yet professional! Thank you!
11/30/-0001
Paddy K. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm extremely happy with the service and customer service I've received working with Oka's. I couldn't be happier with the way my car turned out and will definitely recommend the company to friends/family. Thank you so much!
11/30/-0001
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Extremely professional from start to finish. Great job.
11/30/-0001