They did a great job on all my cars I brought here.
1/8/2016
Alisa B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Customer service was professional, accommodating and personable. Enjoyed getting texts about updates and convenience of Enterprise connection. Thank you for making a crash/repair as painless as possible!
12/31/2015
Tinelle T. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was truly an awesome experience working with you all. First and foremost, customer service was #****, next was the professionalism and timeliness of the repairs. I was always given an explanation if there were any issues regarding any extended time of my repairs. Every time I walked into the front door, I was ALWAYS greeted and felt very welcomed. I know exactly where to go for ALL my car needs, and it's OKA'S! I am a very happy customer. Thank you so much, from the very start to the very last second my car was in your hands, it has been well taken care of. I am happy to have my "baby" back home but even happier that only an awesome team of people worked on her. Thanks again and Happy Holidays OKA'S! May God bless you with many more business to come in 2016!
12/24/2015
Denis Fuerte. VERIFIED CUSTOMER
Vehicle Make : Subaru
Its like having a new car again and all the staff were all supportive. Thank you so much okas and merry christmas. More success!
12/18/2015
Ronald K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your team of people is amazing. Customer Service is dying in airlines, retail, and eateries, but you folks have brought the term back! So awesome you guys!
12/14/2015
Anne D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for your great service! I will come back every time I need work done while I'm on Oahu!!!
12/11/2015
Matthew T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job, fast work
12/11/2015
Patrick F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I brought my car back because I was not satisfied with the bodywork, the panel looked wavy. When I picked it up it was the same. James told me it was an orange peel issue and it'll buff out. Not the case.
One of the issues I had with the repair was the white paint on my tire and wheel. Upon inspection before leaving, the paint on the wheel was not removed. Went back to the office to ask James to look at something. I didn't want to bring it up in front of customers there to pickup their vehicle. He was apologetic about his guys overlooking it. He came back with a polish and rag. He spent several minutes trying to remove it. He had to work at the area so much that he removed the Lexus gunmetal paint on the wheel down to the black base. I told him he caused the damage, he apologized again but didn't offer any way to correct his mistake. I was fed up with my experience at Oka's! When I got home I noticed a scratch on my glass that wasn't there before. Dealing with Oka's is a nightmare. I expected better from a shop that's been in business for 50 years!
12/11/2015
Haz A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was EXCELLENT!!! My vehicle was also completed a lot faster than I expected and the repair makes my car look brand new! I will recommend Oka's to everyone I know!
12/5/2015
Young Sylvia. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone very efficient .showed me what they did to car as far as repair plus more like havingu car washed appreciate Helen calling with update on repair. Thank you .
11/18/2015
Terry A. VERIFIED CUSTOMER
Vehicle Make : Toyota
seemed a bit pricey, but well done
11/11/2015
Valentine G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Want to say thank you and you have done a great job.
11/5/2015
Danny N. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service!
10/31/2015
Fredericlk L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent Job!
10/29/2015
Charles C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your excellent work. The staff ahs been courteous, helpful and professional.
Chuck
10/27/2015
Armando M. VERIFIED CUSTOMER
Vehicle Make : Ford
The front desk was very friendly and accommodating. They performed the work in a shorter amount of time than previously anticipated.
10/26/2015
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Mazda
If ever again I will see you
10/17/2015
Earl I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always courteous and professional.
10/16/2015
Hussam E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Oka's body shop staffs make me feel very welcome . I'm pleased with their prompt progress report . Only one minor problem I had , I had a little difficulty finding a radio station I've set , it was changed by staff. Other than that I'm very satisfied.